Error message: The destination folder for this action is missing.

Community Beginner ,
Mar 31, 2018 Mar 31, 2018

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Before upgrading to LR CC Classic, my Canon Pixma Pro-100 printer worked as a plug-in. Now, after updating to LR CC Classic, I get this error message: The destination folder for this action is missing.(/Library/Cache/Canon/PrintStudioPro/PrintStudioPro-LR-TEMP).

Anyone know how to solve this problem so this version of LRCC will still find this plug-in for my printer?

Thanks!

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correct answers 1 Correct Answer

LEGEND , Apr 01, 2018 Apr 01, 2018
Batbike  wroteWhere exactly is the Library/Cache/Folder if it is not under Applications, or under Canon, or under Adobe? That's what I meant. if I can't find it, I can't create a path.There are several Library folders in Mac OS X.One is in the ROOT of the Macintosh HD.One is in you Username folder, Macintosh HD/Users/YourUserName/Library.There is no Library folder in the Applications folder.But in neither of the Library folders that I can find on a VM of OS X 10.8.5 is there a folder called Cach...

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Adobe Community Professional ,
Mar 31, 2018 Mar 31, 2018

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Have you tried creating this folder manually?

-- Johan W. Elzenga

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Community Beginner ,
Mar 31, 2018 Mar 31, 2018

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I looked in the Applications Folder for Library under Applications, Canon, and Adobe and couldn't find it.

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LEGEND ,
Mar 31, 2018 Mar 31, 2018

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Batbike  wrote

I looked in the Applications Folder for Library under Applications, Canon, and Adobe and couldn't find it.

Couldn't find what?

You were asked "Have you tried creating this folder manually". That mean going to the /Library/Cache Folder and creating the Subfolders for this path /Canon/PrintStudioPro/PrintStudioPro-LR-TEMP. Or whatever part, folders and subfolders, of that path is not there.

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Community Beginner ,
Mar 31, 2018 Mar 31, 2018

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Where exactly is the Library/Cache/Folder if it is not under Applications, or under Canon, or under Adobe? That's what I meant. if I can't find it, I can't create a path.

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Adobe Community Professional ,
Apr 01, 2018 Apr 01, 2018

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  wrote

Where exactly is the Library/Cache/Folder if it is not under Applications, or under Canon, or under Adobe? That's what I meant. if I can't find it, I can't create a path.

A path is a series of folders, so the path you see in the message means that you go to the 'Library' folder on your hard disk, look inside it for the 'Cache' folder, look inside that folder for a 'Canon' folder, look inside that one for a 'PrintSudioPro' folder and finally look inside that one for the 'PrintStudioPro-LR-TEMP' folder. If any of them is missing you could create it manually.

-- Johan W. Elzenga

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Community Beginner ,
Apr 01, 2018 Apr 01, 2018

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Thank you for the clear description of where I would find this and the path to reconstruct it. I have no Library folder in any of this folders, so I will have to create one.

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New Here ,
Feb 17, 2021 Feb 17, 2021

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This was helpful to get me started.  Some clarification could be added as follows:

1.  Finder, Go to folder /Library/Caches

2.  No Canon folder is likely to be found even after uninstall / reinstall of the app

3.  While in flnder "/Library/Caches use Finders "File, New Folder" and create create a "Canon" folder

4.  Click on that folder, then use"File, New Folder to create a subfolder "PrintStudioPro"

5 Click on that folder, use "File, New Folder" and create PrintStudioPro_LR

 

Worked for me, and I hope others that stumble on this old thread find this useful.

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New Here ,
Feb 17, 2021 Feb 17, 2021

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Oops, number 5 got truncated.  S/B PrintStudioPro_LR_TEMP

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LEGEND ,
Apr 01, 2018 Apr 01, 2018

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Batbike  wrote

Where exactly is the Library/Cache/Folder if it is not under Applications, or under Canon, or under Adobe? That's what I meant. if I can't find it, I can't create a path.

There are several Library folders in Mac OS X.

One is in the ROOT of the Macintosh HD.

One is in you Username folder, Macintosh HD/Users/YourUserName/Library.

There is no Library folder in the Applications folder.

But in neither of the Library folders that I can find on a VM of OS X 10.8.5 is there a folder called Cache. There is one in both called Caches. So I suspect that folder was created by the printer as a place to store files to be printed, a Spool folder of some sort.

I also think the Library folder the path is pointing to is the one in your UserName folder. Also called the Home folder on a Mac

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Community Beginner ,
Apr 01, 2018 Apr 01, 2018

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As a follow-up to this problem, I was never able to find in any location /Library/Cache folders. But, I did find in the Canon folder, the folder for Canon ProStudio, and in looking in its subfolders, I found "Install Plug In". I clicked it, and the problem was solved. Apparently when I upgraded to LR CC Classic, it didn't re-install this particular Plug-in, although I had clicked to install all Plug-ins.

Sorry to have bothered you active members of the community with this problem, and I sincerely thank you all for your assistance. Thank you!!!!!!!

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LEGEND ,
Apr 01, 2018 Apr 01, 2018

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No reason to be sorry. You didn't take up any bodies time. That is why we come here, to help other users.

Glad you got it sorted out.

And yes there is a Library folder in your UserName, Home, folder. Apple hides it from the Users View. If you do a Google search for Show Library folder in the User Name folder on OS X you will get links on how to show that folder.

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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

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I had this issue and I solved it by creating the folders on my main Library, i.e. not under a user name, like this. Print Studio Pro worked just fine afterwards.

[YOUR MAC HDD NAME]/Library/Cache/Canon/PrintStudioPro/PrintStudioPro-LR-TEMP

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New Here ,
Mar 18, 2021 Mar 18, 2021

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Worked for me but only after I created it in the main library. The user one didn't do the trick. 

Thanks ! 

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