Error when trying to send photos from lightroom classic to photoshop

Community Beginner ,
Feb 11, 2020

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the message says that photoshop "could not open because of a disc error." 

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator}

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1 Correct Answer

LEGEND , Feb 12, 2020
GoldingD LEGEND , Feb 12, 2020
So, increased security in Catalina. Outside of Lightroom, in the MACOS, bring up System Preferences. Select Security and Privacy. Select the Privact tab. Scroll down to Files and Folders. For Lightroom Classic and while you are at it for Photoshop, make sure all the boxes are checked.  https://nektony.com/duplicate-finder-free/folders-permission https://www.howtogeek.com/443611/how-macos-catalinas-new-security-features-work/ 

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Adobe Employee ,
Feb 11, 2020

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Hi there,

 

Sorry that you're getting an error message "could not open because of a disc error" while editing images from Lightroom to Photoshop.

 

Which version of Photoshop and Lightroom are you using and on which operating system?

 

To start with troubleshooting, please checkout the steps mentioned in this article https://helpx.adobe.com/in/lightroom-classic/kb/edit-photoshop-command-missing-photoshop.html and let us knwo if that helps?

 

Thanks,

Akash

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LEGEND ,
Feb 11, 2020

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And, ignoring Lightroom, can you launch Photoshop in the normal manner?

 

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pkgillsp AUTHOR
Community Beginner ,
Feb 11, 2020

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Yes. I can also pull photos into photoshop. But when I try to export from Lightroom I receive the error message

Sent from my iPad

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LEGEND ,
Feb 11, 2020

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OS?

 

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pkgillsp AUTHOR
Community Beginner ,
Feb 12, 2020

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Catalina

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LEGEND ,
Feb 12, 2020

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So, increased security in Catalina. Outside of Lightroom, in the MACOS, bring up System Preferences. Select Security and Privacy. Select the Privact tab. Scroll down to Files and Folders. For Lightroom Classic and while you are at it for Photoshop, make sure all the boxes are checked.

 

21272554-EC78-4471-98F7-5DDD37EAE0C6.png

 

https://nektony.com/duplicate-finder-free/folders-permission

 

https://www.howtogeek.com/443611/how-macos-catalinas-new-security-features-work/

 

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pkgillsp AUTHOR
Community Beginner ,
Feb 12, 2020

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it worked!!! I can't thank you enough. 

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A.V.M. LATEST
New Here ,
Jan 12, 2021

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Thank you for this post. It helped me after my recent upgrade to Big Sur (macOS 11.1).

To help others searching for the error in German first, my error message was:

  • Konnte xyz.jpg weil ein Volumefehler aufgetreten ist nicht öffnen.

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