Error with Lightroom startup

New Here ,
Dec 19, 2020 Dec 19, 2020

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I just suscribed to Adobe Photo but I am not capable to start Lightroom classic release 10.1 . My PC is a very new Dell XPS 15 with GPU Nvidia Geforce 1650 Ti. However Photoshop is working fine.

Lightroom classic never start after installation, I tried several times to deinstall and reinstall. No success.

 

When I start Lightroom classic it very rapidely end up with a bug report showing 0xe06d7363 exception as the issue of the crash.

 

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Crash or freeze

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correct answers 1 Correct Answer

New Here , Dec 19, 2020 Dec 19, 2020
after several investigations, upgrade from Intel UHD driver from 27.20.100.8280 to 27.20.100.9030 solved it.we can close this post.

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LEGEND ,
Dec 19, 2020 Dec 19, 2020

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0xe06d7363

 

google on: 0xe06d7363

 

you will see links such as:

 

https://answers.microsoft.com/en-us/msoffice/forum/all/error-code-0xe06d7363/ef738141-f30a-4f62-863c...

 

 

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New Here ,
Dec 19, 2020 Dec 19, 2020

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after several investigations, upgrade from Intel UHD driver from 27.20.100.8280 to 27.20.100.9030 solved it.

we can close this post.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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