False Import

New Here ,
Oct 20, 2020

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I'm have trouble with IMPORTING photos from a fresh card. Meaning, I go and shoot. When I get back home to IMPORT, it shows all my photos but tells me some have already been IMPORTED even though these photos are new photos. Yes I reformated card before I shot with it. Yes I unchecked the " DON'T IMPORT SUSPECTED DUPLICATED PHOTOS " box. I'm getting the same results. I even restarted LR and my computer. Same issue remains. I even IMPORTED from a different card and received the same results. 

 

Can anyone help me with this matter please???

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Import and export

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Adobe Community Professional ,
Oct 20, 2020

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Sometimes resetting the preferences solves unexplained problems: 

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

-- Johan W. Elzenga

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New Here ,
Oct 20, 2020

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I did follow the instructions on resetting my preferences. However it
didn't work.

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Adobe Community Professional ,
Oct 20, 2020

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Also make sure you update to the latest version (V10), which was launched today.

 

-- Johan W. Elzenga

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New Here ,
Oct 20, 2020

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My LR says its updated. However, the newest version isn't available at the
moment.

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LEGEND ,
Oct 20, 2020

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Between shoots, are you resetting the image number in the camera to begin with 0001? There are occasional reports of restting the image number in the camera that cause the Import behavior you describe.

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LEGEND ,
Oct 20, 2020

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In the future, So people don't have to download the image you have attached, please use the Insert Photos icon found in the Tool Bar of the Post and Reply text entry dialog window as pictured below.
If you can please Edit your post to remove the Attached screen shot and Include it in the body of the text of your post.

You do that by Clicking the "More..." link at the bottom of your post, Selecting "Edit Message" and then use the "Insert Photos" icon in the tool bar at the top of the Post/Reply/Edit dialog box.
If you can't edit your post please include the screen shot you attached to a new reply to this conversation.
The Insert Photos icon is this one in the Tool Bar.

2020-10-06 16_53_14-2020-10-06 - Adobe Support Community_Updated.png
Thank you.

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Angelo15B9 AUTHOR LATEST
New Here ,
Oct 20, 2020

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Oh ok. I'm new to this. This is my first time coming to any platform
seeking help. Thank you for helping me navigate this forum.

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