Folder synchronization crash

New Here ,
Feb 13, 2021 Feb 13, 2021

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Hello, 

I started re-synchronizing my folders to detect missing photos ... all went well for about 10 folders, but then after clicking on the 'synchronize' button, it crashed. The synch stops even before showing any picture in the screen. Just a black window. 

I had to stop LR, and launch it again. I tried with different folders and always got the same issue.

I restarted the PC... everwthing, but still have the bug. I am unable to synchronize any folder now, while it was working very well 10 mn ago. See screenshots.

Any idea ? 

Thank you

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Crash or freeze, Sync, Windows

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Adobe Community Professional ,
Feb 20, 2021 Feb 20, 2021

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Have you logged in to the browser version at lightroom.adobe.com? If yes are you seeing exclamation points? You can deleted those to try resyncing them. You can also check and clear your Sync Errors folder under the catalog panel in Lightroom. Another option it to Rebuild Sync Data in your Preferences > Lightroom Sync (hold down option key) and click on Rebuild Sync Data button.

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Adobe Community Professional ,
Feb 21, 2021 Feb 21, 2021

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Please share some info like the (exact) version of LR you are using as well as your OS and version.

Are you syncronizing a local drive or a remote?

Embedd images you want to show here using the picture tool instead of attaching them.

 

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New Here ,
Feb 21, 2021 Feb 21, 2021

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I am using LR 10.1.1, latest version with Windows 10 and I am synchronizing a remote drive.

Seems like the issue comes from the folder itself as I was finally able to synchronize all other folders (on the same drive though...).

I will try to copy my RAW to an new folder and see if it works like that.

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