I've spent a few hours trying to troubleshoot this issue. I have a new Epson SureColor P700 printer, but can't get it to print from Lightroom Classic v9.3.
Trying to isolate the problem, I spent an hour on the phone with Epson, who concluded it's a Mac problem, and then another hour with Apple, who concluded it's a Lightroom problem. I won't go through all the troubleshooting steps we took, but I did uninstall and reinstall the Epson driver three times, and checked virtually every setting on the Mac side. On the recommendation of the Epson rep, I've "reset the Mac printing system" several times by deleting the printer and all associated files and adding it back in. Didn't fix the problem.
After lots of experimentation, the Apple rep decided the problem lies with the Printer Settings that are available in the Print dialog box that you get when you hit Print in Lightroom.
I'm able to print to the P700 from other applications, and also by selecting the Bonjour version of the printer instead of the TCPIP version, but then I get no Printer Settings choices—so that's not an acceptable workaround. According to Apple tech support, the Printer Settings in the dialog box are the 'filter' referred to in this "Filter failed" error message.
SO, I'm at a loss for how to solve this. I've also tried many different settings for the ICC profile in Lightroom, and for Media Type and Print Quality in the Print dialog box, but always get the 'Filter failed' message and the file doesn't print.
Any suggestions would be appreciated.
Please Edit you post to remove the Attached screen shot and Include it in the body of the text of your post.
You do that by Clicking the "More..." link at the bottom of your post, Selecting "Edit Message" and then use the "Insert Photos" icon in the tool bar at the top of the Post/Reply/Edit dialog box like this.
OK. Thanks. I inserted the screen shot in the body of the post.
Export the DNG file to a TIFF file and then try to print the TIFF.
If that fails then try it as a JPG.
Your screen shot show a PDF icon on the left side. What is that?
Thank you. I tried your suggestion for both file types and it made no difference. Still got the Filter Failed message.
The PDF is a thumbnail of the image being sent to the printer, generated, I suppose, either by Lightroom or the Epson driver. The format of the file being sent to the printer is not a PDF.
There is a section in the OS X sys preference that may be limiting your printing from LrC.
Not sure as I use a Mac rarely and only for testing purposes.
It is in the Security section.
Thank you. All those boxes in the Security and Privacy box were already checked.
Thank you also for passing along the two links. Unfortunately, I'd already read both of those posts (and quite a few more) after a Google search for Filter Failed. I've tried the things they recommend, without success.
What I HAVE discovered since is that I can print to the AirPrint version of the printer, but not the TCPIP version. But that's not an ideal workaround, because it doesn't give me access to the same set of Printer Settings I want to take advantage of.
Well, after reading many other related posts and trying various ways to isolate the problem, it's fixed. I do not think it was a Lightroom problem; I think it was an Epson printer driver/Mac OS issue. As a troubleshooting step, I installed the Epson driver software on my laptop (the problem I was trying to solve was printing from my iMac) … and it worked perfectly right away. So I went back to the iMac and deleted the Epson driver and all associated files and folders yet again (fourth time). I re-downloaded and re-installed the Epson printer software, and it worked.
I wish I had a clear explanation for why it worked, so that I could share it and help other people who have the same problem, but I don't. I imagine, though, that other people WILL have the same problem as this brand-new Epson printer gets into more Mac users' hands.
Thanks for the advice. I appreciate it.
Glad you got it working.
Glad that worked out. Here's a more detailed way to do a fully clean install for Epson printers on Mac OS:
From last post
I re-downloaded and re-installed the Epson printer software, and it worked.
Previously, were you reinstalling an existing download, or had you acquired a fresh new download?
I had the same issue with the new P700 on a Mac. I had printed about a dozen prints successfully. Then one day, I try to print and get the very helpful error "filter failed" error. I got it working by going into System Preferences->Printers & Scanners and right-clicking on the P700 printer in the list of printers and clicking on "Reset printing system." It removed both printers I had connected (wirelessly) to the Mac. I then added the P700 back, opened up LR again, and voila, back to normal. The equivalent of turning something on and off I guess in terms of resolving some issue with any gadget. Thanks again for posting the details of what you did here to get it working.
This worked for me, as well. It seemed like the quickest thing to try before jumping into deleting all my software. Thanks!