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A few details would really help like:
What exact version of Lightroom?
What operating system are you using?
If you do a Help/About Lightroom, and screenshot of the first 10 lines of that information would really help.
Otherwise, there isn't much we can do for you.
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![20200613_170253[1].jpg](https://community.adobe.com/t5/image/serverpage/image-id/106249i448E8C3BC49585AE/image-size/large/is-moderation-mode/true?v=v2&px=999 "20200613_170253[1].jpg")
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