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Help! I can't import my photos from my camera into Lightroom anymore

New Here ,
Nov 22, 2019

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Hey!  

 

I need some help! on monday my system crashed and I had to delete a bunch of things. Now I can't import into Lightroom. When I select import and the location, it will start then flash and the selection goes dark, it shows where the photos should be, but it is not illuminated, and I can't click on it. below is a screen shot of what it looks like:

Any information would be greatly apprecaited! 

 

Screen Shot 2019-11-22 at 2.15.00 PM.png

 

Topics

Crash or freeze, How to, Import and export, Mac, Performance, Problem or error

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Help! I can't import my photos from my camera into Lightroom anymore

New Here ,
Nov 22, 2019

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Hey!  

 

I need some help! on monday my system crashed and I had to delete a bunch of things. Now I can't import into Lightroom. When I select import and the location, it will start then flash and the selection goes dark, it shows where the photos should be, but it is not illuminated, and I can't click on it. below is a screen shot of what it looks like:

Any information would be greatly apprecaited! 

 

Screen Shot 2019-11-22 at 2.15.00 PM.png

 

Topics

Crash or freeze, How to, Import and export, Mac, Performance, Problem or error

Views

66

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Nov 22, 2019

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Hi there,

 

From the screenshot, it seems that the images are already imported to Lightroom Classic and that is the reason why they are not highlighted. Could you go to the Pictures folder on the computer and check if you see the images there?

 

You can uncheck the option to "Don't import suspected duplicates" and you should be able to import the images which are currently grayed out. 

 

Screenshot_27.png

 

Regards,

Nikunj

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Tony_See LATEST
Adobe Community Professional ,
Nov 22, 2019

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Lindsay can you please post your Lightroom and OS version information here?

Your attachment looks like a cropped screen shot of the Import window, and that those particular images have already been imported.

Can you confirm this by finding one of those images in your Library Module?

Right-Click on the image file in Grid View as below.

Finding in Finder.png

Are there any "question marks" in your Grid View thumbnails?

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