HELP! Lightroom 6 keeps crashing!

New Here ,
Jul 15, 2018 Jul 15, 2018

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Im getting really frustrated with Lightroom now. I have Lightroom 6 and it crashes on me countless times while editing. Most of the time its crashing when I select certain things on the editing, but sometimes it crashes whenever I try to import. Ive tried turning the GPU off, purging the cache and increasing the capacity, but nothing seems to work!! Im really starting to pull my hair out. Can anyone offer advice?

Mac specs-

iMac (Retina 4K, 21.5-inch, Late 2015)

3.3 GHz Intel Core i7

16 GB 1867 MHz DDR3

Intel Iris Pro Graphics 6200 1536 MB

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correct answers 1 Correct Answer

New Here , Jul 16, 2018 Jul 16, 2018
Many thanks, I THINK it is now sorted , I have reinstalled almost everything , and , touch wood, It has not just “crashed” ie turned the program off and offered to send a crash report to Apple, all morning.

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Adobe Community Professional ,
Jul 15, 2018 Jul 15, 2018

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Are you using the latest LR6 release which is LR 6.14?

If not, update to 6.14 from here: Download Photoshop Lightroom

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New Here ,
Jul 15, 2018 Jul 15, 2018

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Updated about 90mins ago and it still keeps crashing

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Adobe Community Professional ,
Jul 15, 2018 Jul 15, 2018

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Try if it helps to reset the preferences: Resetting Preferences in Lightroom CC/6

What exactly happens and when does it happen when you say 'crash'? Any messages or crash logs?

What is the exact version of your macOS?

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New Here ,
Jul 16, 2018 Jul 16, 2018

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Many thanks, I THINK it is now sorted , I have reinstalled almost everything , and , touch wood, It has not just “crashed” ie turned the program off and offered to send a crash report to Apple, all morning.

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Community Beginner ,
Dec 24, 2020 Dec 24, 2020

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Link broken. I cant find 6.14 anywhere.

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LEGEND ,
Jul 15, 2018 Jul 15, 2018

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What is the version NUMBER of your Lightroom?

What is the version NUMBER of your operating system?

We need the version NUMBER and not words like "latest" or "up-to-date".

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