Help! Lightroom Payment on Free version?

New Here ,
Jun 01, 2021 Jun 01, 2021

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Hi,

I have fairly no experience with adobe apps on the iPad, but I know how useful is Lightroom on desktop. So about 2 years ago I have downloaded the Lightroom app off of appstore and used it just for a bit back then. Nothing was charged on my account for Lightroom or Adobe creative cloud. Recently, couple months ago, I've started using it again regularly and everything went as smooth as before. However, now I cannot use the app anymore and everytime I want to do the most basic edits I am restricted by a pop-up screen reminding me to renew my subscription and get the newest features! I have never had a subscription! Now, I understand the app offers certain special festures for a monthly payment, but I've never used those nor do I want them. If there was an update that stopped or limited the free access, there was no notice for it.

My questions would be, is there some sort of update that caused the free period to end? Or is it an error? If I want to start using Lightroom ever again I have to sign up for the subscription? Is that also including the special features?
Thank you!

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Download and install, FAQ, How to, Performance, Problem or error

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Adobe Community Professional ,
Jun 01, 2021 Jun 01, 2021

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I believe you app on your iPad may have updated to a new version with updated profiles and new features which requires a subscription. Just my thoughts.

Are you using Lightroom on your computer also?

 

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.5, LrC 10.3, Lr 4.3, Ps 22.4.3, Pr 14.8.0; Camera OM-D E-M1.

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New Here ,
Jun 01, 2021 Jun 01, 2021

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Thank you, very much appreciate it. I guess that just might be the case Funny how it got to work free for so long!

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Adobe Community Professional ,
Jun 01, 2021 Jun 01, 2021

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Lightroom Mobile is a free app!

 

https://apps.apple.com/us/app/adobe-lightroom-photo-editor/id878783582

 

My guess is that you may have installed Lightroom Classic or Lightroom Desktop free trial on another system.

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Adobe Community Professional ,
Jun 01, 2021 Jun 01, 2021

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The free version is not fully functional, no sync, no cloud storage etc. as far as I am aware.

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.5, LrC 10.3, Lr 4.3, Ps 22.4.3, Pr 14.8.0; Camera OM-D E-M1.

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Adobe Community Professional ,
Jun 02, 2021 Jun 02, 2021

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"However, now I cannot use the app anymore and everytime I want to do the most basic edits I am restricted by a pop-up screen reminding me to renew my subscription and get the newest features! I have never had a subscription! Now, I understand the app offers certain special festures for a monthly payment, but I've never used those nor do I want them."

 

Pretty clear Robin is not using the "premium" paid features. Something else happened that changed it to a paid account. Try cancelling any "paid subscriptions" that may be showing in your Adobe account as oultlined at the below link. This should revert it to a "free" account.

 

https://support.apple.com/en-us/HT202039

 

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