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I bought a new computer (windows) and I followed the YouTube tutorial on how to copy my presets off my old computer onto a USB and re install on new. I did that and it did not work.
Some of them show up (just the name of the presets) but you can't click on them... I'm completely stumped, hopefully someone can help.
What kind of presets? There are lots of different presets in Lr Classic. Where do you see them when you say they "show up". Can you take a screenshot and share it so we can see what you see?
Link to that YouTube video?
might be an issue with version. Thinking pre vs post v7.2
Give these instructions a try and see what happens: