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You need to contact Adobe directly. We are just other Adobe customers, and we can't help with subscription problems.
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Did you download and install the Adobe Creative Cloud Desktop App?
https://www.adobe.com/creativecloud/desktop-app.html
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No me aparece opcion de descarga de mi plan o productos comprados ADOBE Lightroom en CretiveCloud
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No me aparece opcion de descarga de mi plan o productos comprados ADOBE Lightroom en CretiveCloud.
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You did not answer if you have installed the Adobe Creative Cloud Desktop App onto your computer.
See link provided.
You do not install the various Adobe apps like Lightroom directly from the cloud, you install them using the Adobe Creative Cloud Desktop App. You install that, you sign in thru that, you click on the apps to install. It then downloads them from Adobe servers, installs them, etc.