• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

How to remove this annoying box?

New Here ,
Dec 26, 2020 Dec 26, 2020

Copy link to clipboard

Copied

Hi,

 

Not sure if anything has this problem but I am wanting to remove the annoying box shown in the top right corner of the image whilst trying to edit in Lightroom.

Cheers

Views

371

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jan 02, 2021 Jan 02, 2021

There have been several reports of a similar issue with LR6 on Big Sur, with the image info overlay displaying inside a white box. Your white box is in a different position, but try pressing the I key once or twice, this toggles the info overlay.

Note that LR6 is not supported on Big Sur, and if you uninstall it, you won't be able to reinstall.

 

image_2021-01-02_234901.png

Votes

Translate

Translate
Community Expert ,
Dec 27, 2020 Dec 27, 2020

Copy link to clipboard

Copied

The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

If this doesn't help we need more informations about your environment.

Which operating system do you use?

Which version of Lightroom do you use?

Please post the exact version and not only phrases as "recent", "latest" and so on.

 

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

insert graphic mini.png

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 02, 2021 Jan 02, 2021

Copy link to clipboard

Copied

Hi Axel,

Sorry for the late reply as I have been away.

I currently operate on a 2018 MacBook Pro 13' (see specs below)
Screen Shot 2021-01-03 at 9.56.53 AM.png

Below is the version of Lightroom that I am operating on also.
Screen Shot 2021-01-03 at 9.59.23 AM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 02, 2021 Jan 02, 2021

Copy link to clipboard

Copied

There have been several reports of a similar issue with LR6 on Big Sur, with the image info overlay displaying inside a white box. Your white box is in a different position, but try pressing the I key once or twice, this toggles the info overlay.

Note that LR6 is not supported on Big Sur, and if you uninstall it, you won't be able to reinstall.

 

image_2021-01-02_234901.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 03, 2021 Jan 03, 2021

Copy link to clipboard

Copied

Hi Per,

Thanks for the reply and helping me understand the issue. Is there any idea when Lightroom will be supported on Big Sur?

Cheers

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 03, 2021 Jan 03, 2021

Copy link to clipboard

Copied

LATEST

Development of Lightroom 6 stopped several years ago, and it will never be supported on Big Sur.

The current version,  Lightroom Classic 10, is supported on Big Sur.

It is only available by subscribing to the Photography plan, which also includes Photoshop, at 10 US dollars a month.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines