How to update lightroom 5 to version 5.7

[célineb10031537]

Hello, I have an Adobe ID account and I registered my LIGHTROOM 5 product with the key. (I bought in 2013 the license LR 5, software to install with the CD). Today when I am looking to update LR to version 5.7 I always arrive on the free one month trial page of adobe tracking. How to update in my case? Also I can not find the mail to contact the support? Thank you for your help.

Sincerely

[Ian Lyons · Accepted solution]

Hopefully, this page will get you what you're looking for Update information for older versions of Adobe Photoshop Lightroom 

The legacy apps are listed at the bottom of the page.

[célineb10031537]

OK THANK YOU VERY MUCH

[célineb10031537]

OK THANK YOU VERY MUCH

[Axel Matt]

Here you'll find the appropriate installation files for Lightroom 5.7.1: Download Photoshop Lightroom

Axel

[célineb10031537]

THANK YOU SO MUCH

[karenb89930436]

This only lists the latest. I have LR5 and the update download 5.7.1 but it doesn't work on my MacBook Pro running Mojave. Any help?

[dj_paige]

Please explain "doesn't work" in a lot more detail.

[karenb89930436]

When I install 5.7.1 -- received the link after much of a headache with chat support who told me it might not work and he was right in that. I get Lightroom 5 Error code 213:10. I've done searches on that and have tried to follow how to fix but it doesn't work.

[karenb89930436]

I think I was given a CC download of 5.7.1 rather than a stand alone.

[dj_paige]

What happens if you try downloading from these instructions: https://helpx.adobe.com/download-install/kb/downloaded-older-app.html

[karenb89930436]

Thanks for your help dj_paige. That won't work. Besides mine was a disc copy, not a download. 

Don't see your app or plan?

Adobe provides installers for only our current apps and the previous major version of each. (Acrobat is an exception: We provide only the current versions to ensure that you have the latest security updates.) We do not provide installers for apps we no longer sell. 

Fortunately I found a copy of 5.7.1 that I downloaded a couple of years ago. Adobe will only give out the CC version that does not work. The copy I found does. Why won't they give out that copy?  Thanks again for helping me.

[erniet93739531]

i canot find my activation code/Key can you help please

[dj_paige]

We don't have your serial number. When you purchased Lightroom, Adobe should have sent you an e-mail with the serial number, you need to search your old-emails for any e-mail from Adobe. If you bought Lightroom from somewhere else, the serial number will be on or in the box.

[photomuck]

The referenced page in this post and in downstream replies no longer has any download links.  It shows that the latest version for Lightroom 5 is 5.7.1 but provides no means to get it.  The instructions are for the in-product update, which as stated in the original post, only knows about CC downloads and updates.  There is no mention of Lightroom at all in the end-of-life products table here: https://helpx.adobe.com/support/programs/eol-matrix.html so not sure what is going on.

[WobertC]

Things change! Adobe no longer has download links for v5.7.1

If you registered v5 with your Account at Adobe, there may be a way to access a download from your account.

Instead, try this download link under  - Adobe Lightroom 5 Direct Download Links

v5.7 Download?

[Just Shoot Me]

This is why you should always SAVE Update Downloads. You never know when you will need it again.