I am getting strange coloured pixels over my picture when processing in LR cc

New Here ,
Dec 19, 2020 Dec 19, 2020

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Someone brought this issue up in Oct 2017 but there was no resolution, so I am wondering if three years later there are any new thoughts on why it is happening and what to do about it? I am using LR CC, it is up to date with updates. I have a new laptop with 16 gb of Ram and 1 T harddrive which is mostly unused. My computer meets all the requirements of LR and Photoshop in specs. I have a NVidia 2060 RTX 6 gb Ram video card and it is on under preferences. I have setup plenty of cache memory in preferences. I convert from RAW to DNG and then process the DNG. It happens randomly and does not seem to be particular to one picture file. If I shut down the program and come back in the picture is no longer strangely pixelated, but another might be. It is not every day but it happens often enough that I am wondering what is happening. It usually happens in develop but this time it happened in library as I was in survey view.

 

This is today's version:

Screenshot (1084).png 

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

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LEGEND ,
Dec 20, 2020 Dec 20, 2020

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Either the files themselves are corrupted or the use of the GPU system in LrC isn't functioning properly and you should set that option to Off and Test.

That option is found in the LrC Preferences on the Performance Tab.

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LEGEND ,
Dec 20, 2020 Dec 20, 2020

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Hardware malfunction or driver problem.

 

If today it affects a photo and tomorrow the same photo is fine, I suspect bad memory chip.

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LEGEND ,
Dec 20, 2020 Dec 20, 2020

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

Please_Post_Your_Sys_Info_as_LrC_reports_it.png

 

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New Here ,
Dec 27, 2020 Dec 27, 2020

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Here is the system information:

 

LR system info.png

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LEGEND ,
Dec 20, 2020 Dec 20, 2020

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That looks like Library Module. Does the image also look like that in Develop?

 

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New Here ,
Dec 27, 2020 Dec 27, 2020

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Yes, both Develop and Library.

 

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