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I can't access my documents in Lightroom Classic - macOS {Thread renamed by moderator}

New Here ,
Nov 11, 2019

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I updated my Lightroom Classic for the latest version and as soon as I launched it, it asked me if I wanted to allow Lightroom to access my documents and I accidentally clicked no and now I can't access my documents, I uninstalled and installed the program, changed the permission of my folders on my mac, I restarted the mac as well and nothing is working. ughhhhh.

Any help? 

Thanks.

 

{Thread renamed by moderator}

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I can't access my documents in Lightroom Classic - macOS {Thread renamed by moderator}

New Here ,
Nov 11, 2019

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I updated my Lightroom Classic for the latest version and as soon as I launched it, it asked me if I wanted to allow Lightroom to access my documents and I accidentally clicked no and now I can't access my documents, I uninstalled and installed the program, changed the permission of my folders on my mac, I restarted the mac as well and nothing is working. ughhhhh.

Any help? 

Thanks.

 

{Thread renamed by moderator}

Topics

Import and export, Mac

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69

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Adobe Employee ,
Nov 11, 2019

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Hi there,


That does not sound good, could you please use the Creative Cloud Cleaner Tool to completely remove Lightroom Classic and then reinstall it via the Creative Cloud app and check if the issue persists? https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Note: Make sure that you only remove Lightroom Classic.

 

Regards,
Sahil

 

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Adobe Community Professional ,
Nov 11, 2019

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Are you using MacOS Catalina perhaps? https://www.howtogeek.com/443611/how-macos-catalinas-new-security-features-work/

-- Johan W. Elzenga, http://www.johanfoto.com

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LEGEND ,
Nov 11, 2019

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And, on your MAC, bring up System Preferences, select Security and Privacy, select the Privact tab, scroll down to Files and Folders. Make sure Lightroom Classic, and Photoshop while you are at it, can access all folders alll files

1AF6ABB9-0BD2-49DC-BCD7-ED21778F7179.png

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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LEGEND ,
Jul 27, 2020

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Did that help?

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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