I cannot open an old ltrm classic catalogue?

Explorer ,
Apr 22, 2021 Apr 22, 2021

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when i upgraded my ltrm classic to the new 10.2 version it fouled my ltrm catalogue up. In the newer version i expected to see a duplicate(on left panel) of all my folders etc. instead i got a message to hit the import button etc a./  Anyway to correct this situation i tried to open a recent backup of my old catalogue, but i could not as i keep on getting a crash report. Why? now i have a mess on the rightside with 8500 photos listed as missing.  I wish i could get an adobe techie to get into my computer via a remote procedure to see what is going on as the situation is hard to describe..Thanks!!  have windows 10.

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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[Moderator moved from Using the Community (forums) to Lightroom Classic.]

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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