I have been experiencing constant Lightroom crashes on Macbook Air M1

New Here ,
Jun 02, 2021 Jun 02, 2021

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I have been experiencing constant Lightroom crashes on Macbook Air M1 (16GB / 1TB)
 
I don't see many reports of M1 crashes, so I guess this is just me but LR has been crashing since Day 1 on the Macbook Air. This has ben ongoing for the last couple months and just dones't seem to get better no matter what I have tried. I used an iMac 2015 for years and never had any issues with LR, except for being slow. My main library is large, 200K + images, but I have a number of smaller libraries and they behave about the same. Often the app will just crash and I can reopen it. Occasionally I need to restart before it will relaunch, and once or twice it day it just freezes up the Macbook entirely. At this point I thin I have submitted hundreds of crash reports to Adobe, I set it up as automatic to save having to click the submit buttons. A couple times it has corrupted the LR files and I have had to revert to backups. Lightroom is the only app has crashed on my Macbook since I set it up. 
 
Things I have tried. 
Re-installing LR Creative Cloud
Removing adobe Preferences and App support files from the library. 
Disabling all extensions
Restarting in safe mode
My images are on an external drive, so I tried creating a new local library for just recent files. It crashed less but eventually crashed as well. 
 
I have had 10 crashes so far today, this is more than usual, so I am hoping someone can shed some light, or suggest something new for troubleshooting this. Below is part of each of the crash reports. 
 
1) Crash One
 
Process:               Adobe Lightroom Classic [2115]
Path:                  /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier:            com.adobe.LightroomClassicCC7
Version:               10.2 [202103041821-226a1211] (10.2)
Code Type:             X86-64 (Translated)
Parent Process:        ??? [1]
Responsible:           Adobe Lightroom Classic [2115]
User ID:               501
 
Date/Time:             2021-06-02 07:24:16.095 -0700
OS Version:            macOS 11.4 (20F71)
Report Version:        12
Anonymous UUID:        1BB09FF3-F653-8EA0-222E-76A37B8B9404
 
 
Time Awake Since Boot: 620 seconds
 
System Integrity Protection: enabled
 
Crashed Thread:        0  Dispatch queue: com.apple.main-thread
 
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x00002d60cda0b5d9
Exception Note:        EXC_CORPSE_NOTIFY
 
Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [2115]
 
VM Regions Near 0x2d60cda0b5d9:
    GPU Carveout (reserved)    1000000000-7000000000   [384.0G] ---/--- SM=NUL  reserved VM address space (unallocated)
--> 
    MALLOC_NANO              600000000000-600008000000 [128.0M] rw-/rwx SM=PRV  
 
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.ag.kernel           0x000000010992077b 0x109913000 + 55163
1   com.adobe.ag.kernel           0x000000010991ff02 0x109913000 + 52994
 
2) Crash two
 
Process:               Adobe Lightroom Classic [1159]
Path:                  /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier:            com.adobe.LightroomClassicCC7
Version:               10.2 [202103041821-226a1211] (10.2)
Code Type:             X86-64 (Translated)
Parent Process:        ??? [1]
Responsible:           Adobe Lightroom Classic [1159]
User ID:               501
 
Date/Time:             2021-06-02 08:34:29.217 -0700
OS Version:            macOS 11.4 (20F71)
Report Version:        12
Anonymous UUID:        1BB09FF3-F653-8EA0-222E-76A37B8B9404
 
 
Time Awake Since Boot: 2600 seconds
 
System Integrity Protection: enabled
 
Crashed Thread:        0  Dispatch queue: com.apple.main-thread
 
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY
 
Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [1159]
 
VM Regions Near 0:
--> 
    __TEXT                      10423f000-104443000    [ 2064K] r-x/r-x SM=COW  /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
 
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib               0x00007fff201db843 objc_loadWeakRetained + 198
 
3) Crash Three
 
Process:               Adobe Lightroom Classic [1419]
Path:                  /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier:            com.adobe.LightroomClassicCC7
Version:               10.2 [202103041821-226a1211] (10.2)
Code Type:             X86-64 (Translated)
Parent Process:        ??? [1]
Responsible:           Adobe Lightroom Classic [1419]
User ID:               501
 
Date/Time:             2021-06-02 09:55:36.750 -0700
OS Version:            macOS 11.4 (20F71)
Report Version:        12
Anonymous UUID:        1BB09FF3-F653-8EA0-222E-76A37B8B9404
 
Sleep/Wake UUID:       971E8038-8B17-45EB-B9BC-153752D02DD8
 
Time Awake Since Boot: 3300 seconds
Time Since Wake:       340 seconds
 
System Integrity Protection: enabled
 
Crashed Thread:        34  AsyncDataServer
 
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000009
Exception Note:        EXC_CORPSE_NOTIFY
 
Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [1419]
 
VM Regions Near 0x9:
--> 
    __TEXT                      102c5c000-102e60000    [ 2064K] r-x/r-x SM=COW  /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
 
Thread 0:: Dispatch queue: com.apple.main-thread
0   com.apple.CoreFoundation       0x00007fff203b03fb CFGetTypeID + 0
1   com.apple.LaunchServices       0x00007fff2084515b _LSDatabaseGetStringForCFString + 60
 
4) Crash Four
 
Process:               Adobe Lightroom Classic [1485]
Path:                  /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier:            com.adobe.LightroomClassicCC7
Version:               10.2 [202103041821-226a1211] (10.2)
Code Type:             X86-64 (Translated)
Parent Process:        ??? [1]
Responsible:           Adobe Lightroom Classic [1485]
User ID:               501
 
Date/Time:             2021-06-02 10:00:22.576 -0700
OS Version:            macOS 11.4 (20F71)
Report Version:        12
Anonymous UUID:        1BB09FF3-F653-8EA0-222E-76A37B8B9404
 
Sleep/Wake UUID:       971E8038-8B17-45EB-B9BC-153752D02DD8
 
Time Awake Since Boot: 3600 seconds
Time Since Wake:       640 seconds
 
System Integrity Protection: enabled
 
Crashed Thread:        0  Dispatch queue: com.apple.main-thread
 
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0xfffffe166e8c0cc8
Exception Note:        EXC_CORPSE_NOTIFY
 
Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [1485]
 
VM Regions Near 0xfffffe166e8c0cc8:
--> mapped file              7fffe0000000-7fffe2e40000 [ 46.2M] r--/r-- SM=COW  Object_id=965f3323
    
 
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.ag.kernel           0x0000000109794aa9 0x109788000 + 51881
 
3) Crash Five
 
Process:               Adobe Lightroom Classic [1033]
Path:                  /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier:            com.adobe.LightroomClassicCC7
Version:               10.2 [202103041821-226a1211] (10.2)
Code Type:             X86-64 (Translated)
Parent Process:        ??? [1]
Responsible:           Adobe Lightroom Classic [1033]
User ID:               501
 
Date/Time:             2021-06-02 10:06:33.943 -0700
OS Version:            macOS 11.4 (20F71)
Report Version:        12
Anonymous UUID:        1BB09FF3-F653-8EA0-222E-76A37B8B9404
 
 
Time Awake Since Boot: 310 seconds
 
System Integrity Protection: enabled
 
Crashed Thread:        1  com.apple.rosetta.exceptionserver
 
Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       EXC_ARM_BREAKPOINT at 0x00007ffdfffa4370
Exception Note:        EXC_CORPSE_NOTIFY
 
Termination Signal:    Trace/BPT trap: 5
Termination Reason:    Namespace SIGNAL, Code 0x5
Terminating Process:   exc handler [1033]
 
Application Specific Information:
dyld: launch, running initializers
assertion failed: unexpectedly received EXC_BAD_INSTRUCTION.
code[0]=0x1 code[1]=0x0 arm_pc=0x7ffe944af848 x86_rip=0x7fff201d7051 abi_kind=3
(ExceptionServer.cpp:639 translate_exception_types)
 
 
Thread 0:: Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib               0x00007fff201d7051 _objc_rootAutorelease + 0
1   com.apple.AppKit               0x00007fff22b188d7 +[NSApplication load] + 71
 
 
6) Crash Six
 
Process:               Adobe Lightroom Classic [1087]
Path:                  /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier:            com.adobe.LightroomClassicCC7
Version:               10.2 [202103041821-226a1211] (10.2)
Code Type:             X86-64 (Translated)
Parent Process:        ??? [1]
Responsible:           Adobe Lightroom Classic [1087]
User ID:               501
 
Date/Time:             2021-06-02 10:07:19.897 -0700
OS Version:            macOS 11.4 (20F71)
Report Version:        12
Anonymous UUID:        1BB09FF3-F653-8EA0-222E-76A37B8B9404
 
 
Time Awake Since Boot: 350 seconds
 
System Integrity Protection: enabled
 
Crashed Thread:        1  com.apple.rosetta.exceptionserver
 
Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       EXC_ARM_BREAKPOINT at 0x00007ffdffbf1370 (brk 1)
Exception Note:        EXC_CORPSE_NOTIFY
 
Termination Signal:    Trace/BPT trap: 5
Termination Reason:    Namespace SIGNAL, Code 0x5
Terminating Process:   exc handler [1087]
 
Application Specific Information:
dyld: launch, running initializers
assertion failed: unexpectedly received EXC_BAD_INSTRUCTION.
code[0]=0x1 code[1]=0x0 arm_pc=0x7ffe944af848 x86_rip=0x7fff201d7051 abi_kind=3
(ExceptionServer.cpp:639 translate_exception_types)
 
 
Thread 0:: Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib               0x00007fff201d7051 _objc_rootAutorelease + 0
1   com.apple.AppKit               0x00007fff22b188d7 +[NSApplication load] + 71
 
 
7) Crash Seven - system crash
 
panic(cpu 0 caller 0xfffffe0026b21a04): "pmap_tte_remove: non-zero pagetable refcount: pmap=0xfffffdf01437a258 ttep=0xfffffdf10050f568 ptd=0xfffffdf179596158 refcnt=0x4"
Debugger message: panic
Memory ID: 0xff
OS release type: User
OS version: 20F71
Kernel version: Darwin Kernel Version 20.5.0: Sat May  8 05:10:31 PDT 2021; root:xnu-7195.121.3~9/RELEASE_ARM64_T8101
Fileset Kernelcache UUID: FB10CC0AB8BAC020BC47A50D64476F11
Kernel UUID: 07259C53-9EF7-32FF-821D-8F28A5985DFA
iBoot version: iBoot-6723.120.36
secure boot?: YES
Paniclog version: 13
KernelCache slide: 0x000000001edb4000
KernelCache base:  0xfffffe0025db8000
Kernel slide:      0x000000001f8fc000
Kernel text base:  0xfffffe0026900000
Kernel text exec base:  0xfffffe00269cc000
mach_absolute_time: 0xf9f8f39d
Epoch Time:        sec       usec
  Boot    : 0x60b7bb35 0x0006c54d
  Sleep   : 0x00000000 0x00000000
  Wake    : 0x00000000 0x00000000
  Calendar: 0x60b7bbdf 0x00015e1c
 
CORE 0 recently retired instr at 0xfffffe0026b3d240
CORE 1 recently retired instr at 0xfffffe0026b3e6f4
CORE 2 recently retired instr at 0xfffffe0026b3e6f4
CORE 3 recently retired instr at 0xfffffe0026b3e6f4
CORE 4 recently retired instr at 0xfffffe0026b3e6f8
CORE 5 recently retired instr at 0xfffffe0026b3e6f8
CORE 6 recently retired instr at 0xfffffe0026b3e6f8
CORE 7 recently retired instr at 0xfffffe0026b3e6f8
Panicked task 0xfffffe1666e18688: 44847 pages, 475 threads: pid 0: kernel_task
Panicked thread: 0xfffffe1666e7d320, backtrace: 0xfffffe307c953780, tid: 104
 lr: 0xfffffe0026a1abe4  fp: 0xfffffe307c9537f0
 
 
8) Crash Eight
 
Process:               Adobe Lightroom Classic [1005]
Path:                  /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier:            com.adobe.LightroomClassicCC7
Version:               10.2 [202103041821-226a1211] (10.2)
Code Type:             X86-64 (Translated)
Parent Process:        ??? [1]
Responsible:           Adobe Lightroom Classic [1005]
User ID:               501
 
Date/Time:             2021-06-02 10:21:10.188 -0700
OS Version:            macOS 11.4 (20F71)
Report Version:        12
Anonymous UUID:        1BB09FF3-F653-8EA0-222E-76A37B8B9404
 
 
Time Awake Since Boot: 540 seconds
 
System Integrity Protection: enabled
 
Crashed Thread:        0  Dispatch queue: com.apple.main-thread
 
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x000000000000000a
Exception Note:        EXC_CORPSE_NOTIFY
 
Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [1005]
 
VM Regions Near 0xa:
--> 
    __TEXT                      104861000-104a65000    [ 2064K] r-x/r-x SM=COW  /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
 
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.ag.kernel           0x000000010d5c47e1 0x10d5b7000 + 55265
1   com.adobe.ag.kernel           0x000000010d5c3c0e 0x10d5b7000 + 52238
2   com.adobe.ag.kernel           0x000000010d5b9f20 lua_pushlstring + 42
 
9) Crash Nine - system crash
 
anic(cpu 3 caller 0xfffffe0017ff57e0): "Undefined kernel instruction: pc=0xfffffe0017e9f0c0 instr=0\n"
Debugger message: panic
Memory ID: 0xff
OS release type: User
OS version: 20F71
Kernel version: Darwin Kernel Version 20.5.0: Sat May  8 05:10:31 PDT 2021; root:xnu-7195.121.3~9/RELEASE_ARM64_T8101
Fileset Kernelcache UUID: FB10CC0AB8BAC020BC47A50D64476F11
Kernel UUID: 07259C53-9EF7-32FF-821D-8F28A5985DFA
iBoot version: iBoot-6723.120.36
secure boot?: YES
Paniclog version: 13
KernelCache slide: 0x0000000010274000
KernelCache base:  0xfffffe0017278000
Kernel slide:      0x0000000010dbc000
Kernel text base:  0xfffffe0017dc0000
Kernel text exec base:  0xfffffe0017e8c000
mach_absolute_time: 0x76a7c98e
Epoch Time:        sec       usec
  Boot    : 0x60b7c40e 0x000f410e
  Sleep   : 0x00000000 0x00000000
  Wake    : 0x00000000 0x00000000
  Calendar: 0x60b7c45c 0x0004fdb5
 
CORE 0 recently retired instr at 0xfffffe0017ffe6f4
CORE 1 recently retired instr at 0xfffffe0017ffe6f4
CORE 2 recently retired instr at 0xfffffe0017ffe6f4
CORE 3 recently retired instr at 0xfffffe0017ffd240
CORE 4 recently retired instr at 0xfffffe0017ffe6f8
CORE 5 recently retired instr at 0xfffffe0017ffe6f8
CORE 6 recently retired instr at 0xfffffe0017ffe6f8
CORE 7 recently retired instr at 0xfffffe0017ffe6f8
Panicked task 0xfffffe1667627ac8: 680 pages, 6 threads: pid 476: mDNSResponder
Panicked thread: 0xfffffe166ae2a640, backtrace: 0xfffffe3041c9aa70, tid: 4536
 lr: 0xfffffe0017edabe4  fp: 0xfffffe3041c9aae0
 
 
10) Crash Ten
 
Process:               Adobe Lightroom Classic [592]
Path:                  /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier:            com.adobe.LightroomClassicCC7
Version:               10.2 [202103041821-226a1211] (10.2)
Code Type:             X86-64 (Translated)
Parent Process:        ??? [1]
Responsible:           Adobe Lightroom Classic [592]
User ID:               501
 
Date/Time:             2021-06-02 11:09:48.837 -0700
OS Version:            macOS 11.4 (20F71)
Report Version:        12
Anonymous UUID:        1BB09FF3-F653-8EA0-222E-76A37B8B9404
 
 
Time Awake Since Boot: 470 seconds
 
System Integrity Protection: enabled
 
Crashed Thread:        35  AsyncDataServer
 
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000020
Exception Note:        EXC_CORPSE_NOTIFY
 
Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [592]
 
VM Regions Near 0x20:
--> 
    __TEXT                      1028a1000-102aa5000    [ 2064K] r-x/r-x SM=COW  /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
 
Thread 0:: Dispatch queue: com.apple.main-thread
0   ???                           0x00007ffe94306ab8 ???
1   libsystem_kernel.dylib         0x00007fff203152ba mach_msg_trap + 10
2   com.apple.CoreFoundation       0x00007fff204438c5 __CFRunLoopServiceMachPort + 316
3   com.apple.CoreFoundation       0x00007fff20441f7b __CFRunLoopRun + 1332
4   com.apple.CoreFoundation       0x00007fff20441380 CFRunLoopRunSpecific + 567
5   com.apple.HIToolbox           0x00007fff288e1ab3 RunCurrentEventLoopInMode + 292
6   com.apple.HIToolbox           0x00007fff288e1815 ReceiveNextEventCommon + 587
7   com.apple.HIToolbox           0x00007fff288e15b3 _BlockUntilNextEventMatchingListInModeWithFilter + 70
8   com.apple.AppKit               0x00007fff22b6c6f2 _DPSNextEvent + 864
9   com.apple.AppKit               0x00007fff22b6aec5 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1364
10  com.apple.AppKit               0x00007fff22b5d239 -[NSApplication run] + 586
11  com.apple.AppKit               0x00007fff22b3147c NSApplicationMain + 816
12  com.adobe.LightroomClassicCC7 0x000000010291be37 main + 1553
13  libdyld.dylib                 0x00007fff20365f5d start + 1
 
Thread 1:: com.apple.rosetta.exceptionserver
0   runtime                       0x00007ffdffc0c858 0x7ffdffc0b000 + 6232
1   runtime                       0x00007ffdffc16d50 0x7ffdffc0b000 + 48464
2   runtime                       0x00007ffdffc17a20 0x7ffdffc0b000 + 51744

 

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Adobe Community Professional ,
Jun 02, 2021 Jun 02, 2021

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First, try disabling GPU in the preferences (Preformance). Any better?

Try logging into another account (you may need to make one), still crashing? 

You might want to try running a free utility like Onyx: still crashing? 

https://www.titanium-software.fr/en/onyx.html

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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New Here ,
Jun 02, 2021 Jun 02, 2021

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Should have mentioned I tried the first two, I have tried a lot of differnt things at this point. 

 

I did try Onyx, ran the maintenance the did the file system check. EVerything went fine, but still crashes. 

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LEGEND ,
Jun 02, 2021 Jun 02, 2021

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There's a reasonable chance that the next release of LR will include native support for the M1 (which Adobe has promised for sometime in 2021).   Adobe usually releases LR every two months, so we might expect to see the next release in the next week or two.

 

So at this point, you might wait for the next release.  If it continues to crash after that, I suggest you post a bug report in the official Adobe feedback forum, where Adobe wants all bug reports and feature suggestions:

https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_photoshop_lightroom

 

Be sure to include the first ten lines of the menu command Help > System Info. Provide all the details, rather than linking back to this thread -- experience shows that Adobe developers tend not to follow the links. Product developers read everything posted there, but rarely participate here, which is primarily a user-to-user forum.

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