• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I keep receiving "the catalog could not be opened due to an unexpected error"

New Here ,
Jul 02, 2020 Jul 02, 2020

Copy link to clipboard

Copied

Hey guys,

So every time I try and open up my catalog off my hard drive I receive "the catalog could not be opened due to an unexpected error". What do I do?

Views

155

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jul 02, 2020 Jul 02, 2020

Copy link to clipboard

Copied

LATEST

You find a recent backup, unzip it, and then place the unzipped catalog in a newly created empty folder and double-click on it. If that doesn't work, put the unzipped catalog in a newly created empty folder on a different disk than the original catalog was stored on.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines