iMac Catalina often freezes with Lightroom Classic 10.00

Oct 29, 2020

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Running Lightroom Classic 10.0 on macOS Catalina 10.15.7 (8 GB RAM, 3,5 GHz Quad-Core Intel Core i5) I regularly get my iMac freezing and rebooting itself while exporting  an edited from RAW to JPG. Apparently this happends when I perform an other task when exporting (e.g. opening a browser, moving files on the desktop)

 

Here below is the error message generated automatically and sent to Apple. I believe this is an Adobe problem as all other programs work properly.

 

Thanks

 

 

panic(cpu 2 caller 0xffffff7f94e50a8d): watchdog timeout: no checkins from watchdogd in 95 seconds (154 total checkins since monitoring last enabled)

Backtrace (CPU 2), Frame : Return Address

0xffffff812a48bc40 : 0xffffff8013d1a65d

0xffffff812a48bc90 : 0xffffff8013e54a75

0xffffff812a48bcd0 : 0xffffff8013e465fe

0xffffff812a48bd20 : 0xffffff8013cc0a40

0xffffff812a48bd40 : 0xffffff8013d19d27

0xffffff812a48be40 : 0xffffff8013d1a117

0xffffff812a48be90 : 0xffffff80144c1ad8

0xffffff812a48bf00 : 0xffffff7f94e50a8d

0xffffff812a48bf10 : 0xffffff7f94e5047b

0xffffff812a48bf50 : 0xffffff7f94e65d9c

0xffffff812a48bfa0 : 0xffffff8013cc013e

      Kernel Extensions in backtrace:

         com.apple.driver.watchdog(1.0)[B6A95892-6C75-3CF5-A6CC-6D83F30FA1D5]@0xffffff7f94e4f000->0xffffff7f94e57fff

         com.apple.driver.AppleSMC(3.1.9)[D2F0B610-83F8-3B84-B0BD-D9D0CC95A697]@0xffffff7f94e58000->0xffffff7f94e76fff

            dependency: com.apple.iokit.IOACPIFamily(1.4)[2956198D-24F2-3790-A9B2-1EAB9434B906]@0xffffff7f94e46000

            dependency: com.apple.driver.watchdog(1)[B6A95892-6C75-3CF5-A6CC-6D83F30FA1D5]@0xffffff7f94e4f000

            dependency: com.apple.iokit.IOPCIFamily(2.9)[44472E6F-8DA0-3B46-ADEF-AFF76EC6C6DB]@0xffffff7f94731000

 

BSD process name corresponding to current thread: kernel_task

 

Mac OS version:

19H2

 

Kernel version:

Darwin Kernel Version 19.6.0: Mon Aug 31 22:12:52 PDT 2020; root:xnu-6153.141.2~1/RELEASE_X86_64

Kernel UUID: 05D51A3D-3A87-3FF0-98C3-9CF3827A3EDD

Kernel slide:     0x0000000013a00000

Kernel text base: 0xffffff8013c00000

__HIB  text base: 0xffffff8013b00000

System model name: iMac18,3 (Mac-BE088AF8C5EB4FA2)

System shutdown begun: NO

Panic diags file available: YES (0x0)

 

System uptime in nanoseconds: 1620658765436

last loaded kext at 23276525696: >!AHIDKeyboard 209 (addr 0xffffff7f978b5000, size 45056)

last unloaded kext at 1304702134918: >usb.!UHostPacketFilter 1.0 (addr 0xffffff7f95363000, size 24576)

loaded kexts:

com.promise.driver.stex 6.2.13

>!ATopCaseHIDEventDriver 3430.1

|SCSITaskUserClient 422.120.3

>AudioAUUC 1.70

@fileutil 20.036.15

>AGPM 111.4.4

>X86PlatformShim 1.0.0

>!APlatformEnabler 2.7.0d0

@filesystems.autofs 3.0

>!AUpstreamUserClient 3.6.8

@kext.AMDRadeonServiceManager 3.1.0

@kext.AMDFramebuffer 3.1.0

>!AHDA 283.15

@kext.AMDRadeonX4000 3.1.0

>!AGraphicsDevicePolicy 5.2.6

@AGDCPluginDisplayMetrics 5.2.6

>!AHV 1

|IOUserEthernet 1.0.1

>!A!IKBLGraphics 14.0.7

|IO!BSerialManager 7.0.6f7

>pmtelemetry 1

|Broadcom!B20703USBTransport 7.0.6f7

>!A!IKBLGraphicsFramebuffer 14.0.7

>eficheck 1

>!AThunderboltIP 3.1.4

@macos.driver.!UEthernetHost 8.1.1

>!ASMCLMU 212

@DonT_Steal_Mac_OS_X 7.0.0

>!A!IPCHPMC 2.0.1

>!AMCCSControl 1.14

>!AGFXHDA 100.1.429

>!A!ISlowAdaptiveClocking 4.0.0

@kext.AMD9500!C 3.1.0

>!AVirtIO 1.0

@filesystems.hfs.kext 522.100.5

@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1

@BootCache 40

@!AFSCompression.!AFSCompressionTypeZlib 1.0.0

@filesystems.apfs 1412.141.1

>!ASDXC 1.7.7

|!ABCM5701Ethernet 10.3.5

>AirPort.BrcmNIC 1400.1.1

>!AAHCIPort 341.140.1

@private.KextAudit 1.0

>!AACPIButtons 6.1

>!ARTC 2.0

>!ASMBIOS 2.1

>!AACPIEC 6.1

>!AAPIC 1.7

$!AImage4 1

@nke.applicationfirewall 303

$TMSafetyNet 8

@!ASystemPolicy 2.0.0

|EndpointSecurity 1

>!AHIDKeyboard 209

>!AMultitouchDriver 3440.1

>!AInputDeviceSupport 3440.8

>!AHS!BDriver 3430.1

>IO!BHIDDriver 7.0.6f7

>usb.cdc.acm 5.0.0

>usb.serial 6.0.0

@kext.triggers 1.0

>DspFuncLib 283.15

@kext.OSvKernDSPLib 529

@kext.AMDRadeonX4200HWLibs 1.0

@kext.AMDRadeonX4000HWServices 3.1.0

>!AGraphicsControl 5.2.6

|IOAVB!F 850.1

|Broadcom!BHost!CUSBTransport 7.0.6f7

|IO!BHost!CUSBTransport 7.0.6f7

|IO!BHost!CTransport 7.0.6f7

|IO!B!F 7.0.6f7

|IO!BPacketLogger 7.0.6f7

|IOAccelerator!F2 438.7.3

>!ASMBusPCI 1.0.14d1

>!ASMBus!C 1.0.18d1

|IONDRVSupport 576.1

@!AGPUWrangler 5.2.6

|IOSlowAdaptiveClocking!F 1.0.0

>X86PlatformPlugin 1.0.0

>IOPlatformPlugin!F 6.0.0d8

>!AHDA!C 283.15

|IOHDA!F 283.15

@kext.AMDSupport 3.1.0

@!AGraphicsDeviceControl 5.2.6

|IOGraphics!F 576.1

@plugin.IOgPTPPlugin 840.3

>usb.!UHub 1.2

>usb.cdc 5.0.0

>usb.networking 5.0.0

>usb.!UHostCompositeDevice 1.2

>!AThunderboltDPOutAdapter 6.2.6

>!AThunderboltDPInAdapter 6.2.6

>!AThunderboltDPAdapter!F 6.2.6

>!AThunderboltPCIUpAdapter 2.5.4

>!AThunderboltPCIDownAdapter 2.5.4

>!AHPM 3.4.4

>!A!ILpssI2C!C 3.0.60

>!A!ILpssDmac 3.0.60

|IOAudio!F 300.2

@vecLib.kext 1.2.0

|IOSerial!F 11

|IOSurface 269.11

@filesystems.hfs.encodings.kext 1

|IOAHCIBlock!S 316.100.5

>!AThunderboltNHI 5.8.6

|IOThunderbolt!F 7.6.1

|IOSCSIParallel!F 3.0.0

|IOEthernetAVB!C 1.1.0

|IO80211!F 1200.12.2b1

>mDNSOffloadUserClient 1.0.1b8

>corecapture 1.0.4

|IOSkywalk!F 1

|IONVMe!F 2.1.0

>!A!ILpssI2C 3.0.60

|IOAHCI!F 290.0.1

>usb.!UXHCIPCI 1.2

>usb.!UXHCI 1.2

|IOUSB!F 900.4.2

>!AEFINVRAM 2.1

>!AEFIRuntime 2.1

|IOSMBus!F 1.1

|IOHID!F 2.0.0

$quarantine 4

$sandbox 300.0

@kext.!AMatch 1.0.0d1

>DiskImages 493.0.0

>!AFDEKeyStore 28.30

>!AEffaceable!S 1.0

>!ASSE 1.0

>!AKeyStore 2

>!UTDM 489.120.1

|IOSCSIBlockCommandsDevice 422.120.3

>!ACredentialManager 1.0

>KernelRelayHost 1

>!ASEPManager 1.0.1

>IOSlaveProcessor 1

|IOUSBMass!SDriver 157.140.1

|IOSCSIArchitectureModel!F 422.120.3

|IO!S!F 2.1

|IOUSBHost!F 1.2

>!UHostMergeProperties 1.2

>usb.!UCommon 1.0

>!ABusPower!C 1.0

|CoreAnalytics!F 1

>!AMobileFileIntegrity 1.0.5

@kext.CoreTrust 1

|IOTimeSync!F 840.3

|IONetworking!F 3.4

|IOReport!F 47

>!AACPIPlatform 6.1

>!ASMC 3.1.9

>watchdog 1

|IOPCI!F 2.9

|IOACPI!F 1.4

@kec.pthread 1

@kec.corecrypto 1.0

@kec.Libm 1

 

 

TOPICS
Crash or freeze, Mac, Problem or error

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iMac Catalina often freezes with Lightroom Classic 10.00

Oct 29, 2020

Copy link to clipboard

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Running Lightroom Classic 10.0 on macOS Catalina 10.15.7 (8 GB RAM, 3,5 GHz Quad-Core Intel Core i5) I regularly get my iMac freezing and rebooting itself while exporting  an edited from RAW to JPG. Apparently this happends when I perform an other task when exporting (e.g. opening a browser, moving files on the desktop)

 

Here below is the error message generated automatically and sent to Apple. I believe this is an Adobe problem as all other programs work properly.

 

Thanks

 

 

panic(cpu 2 caller 0xffffff7f94e50a8d): watchdog timeout: no checkins from watchdogd in 95 seconds (154 total checkins since monitoring last enabled)

Backtrace (CPU 2), Frame : Return Address

0xffffff812a48bc40 : 0xffffff8013d1a65d

0xffffff812a48bc90 : 0xffffff8013e54a75

0xffffff812a48bcd0 : 0xffffff8013e465fe

0xffffff812a48bd20 : 0xffffff8013cc0a40

0xffffff812a48bd40 : 0xffffff8013d19d27

0xffffff812a48be40 : 0xffffff8013d1a117

0xffffff812a48be90 : 0xffffff80144c1ad8

0xffffff812a48bf00 : 0xffffff7f94e50a8d

0xffffff812a48bf10 : 0xffffff7f94e5047b

0xffffff812a48bf50 : 0xffffff7f94e65d9c

0xffffff812a48bfa0 : 0xffffff8013cc013e

      Kernel Extensions in backtrace:

         com.apple.driver.watchdog(1.0)[B6A95892-6C75-3CF5-A6CC-6D83F30FA1D5]@0xffffff7f94e4f000->0xffffff7f94e57fff

         com.apple.driver.AppleSMC(3.1.9)[D2F0B610-83F8-3B84-B0BD-D9D0CC95A697]@0xffffff7f94e58000->0xffffff7f94e76fff

            dependency: com.apple.iokit.IOACPIFamily(1.4)[2956198D-24F2-3790-A9B2-1EAB9434B906]@0xffffff7f94e46000

            dependency: com.apple.driver.watchdog(1)[B6A95892-6C75-3CF5-A6CC-6D83F30FA1D5]@0xffffff7f94e4f000

            dependency: com.apple.iokit.IOPCIFamily(2.9)[44472E6F-8DA0-3B46-ADEF-AFF76EC6C6DB]@0xffffff7f94731000

 

BSD process name corresponding to current thread: kernel_task

 

Mac OS version:

19H2

 

Kernel version:

Darwin Kernel Version 19.6.0: Mon Aug 31 22:12:52 PDT 2020; root:xnu-6153.141.2~1/RELEASE_X86_64

Kernel UUID: 05D51A3D-3A87-3FF0-98C3-9CF3827A3EDD

Kernel slide:     0x0000000013a00000

Kernel text base: 0xffffff8013c00000

__HIB  text base: 0xffffff8013b00000

System model name: iMac18,3 (Mac-BE088AF8C5EB4FA2)

System shutdown begun: NO

Panic diags file available: YES (0x0)

 

System uptime in nanoseconds: 1620658765436

last loaded kext at 23276525696: >!AHIDKeyboard 209 (addr 0xffffff7f978b5000, size 45056)

last unloaded kext at 1304702134918: >usb.!UHostPacketFilter 1.0 (addr 0xffffff7f95363000, size 24576)

loaded kexts:

com.promise.driver.stex 6.2.13

>!ATopCaseHIDEventDriver 3430.1

|SCSITaskUserClient 422.120.3

>AudioAUUC 1.70

@fileutil 20.036.15

>AGPM 111.4.4

>X86PlatformShim 1.0.0

>!APlatformEnabler 2.7.0d0

@filesystems.autofs 3.0

>!AUpstreamUserClient 3.6.8

@kext.AMDRadeonServiceManager 3.1.0

@kext.AMDFramebuffer 3.1.0

>!AHDA 283.15

@kext.AMDRadeonX4000 3.1.0

>!AGraphicsDevicePolicy 5.2.6

@AGDCPluginDisplayMetrics 5.2.6

>!AHV 1

|IOUserEthernet 1.0.1

>!A!IKBLGraphics 14.0.7

|IO!BSerialManager 7.0.6f7

>pmtelemetry 1

|Broadcom!B20703USBTransport 7.0.6f7

>!A!IKBLGraphicsFramebuffer 14.0.7

>eficheck 1

>!AThunderboltIP 3.1.4

@macos.driver.!UEthernetHost 8.1.1

>!ASMCLMU 212

@DonT_Steal_Mac_OS_X 7.0.0

>!A!IPCHPMC 2.0.1

>!AMCCSControl 1.14

>!AGFXHDA 100.1.429

>!A!ISlowAdaptiveClocking 4.0.0

@kext.AMD9500!C 3.1.0

>!AVirtIO 1.0

@filesystems.hfs.kext 522.100.5

@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1

@BootCache 40

@!AFSCompression.!AFSCompressionTypeZlib 1.0.0

@filesystems.apfs 1412.141.1

>!ASDXC 1.7.7

|!ABCM5701Ethernet 10.3.5

>AirPort.BrcmNIC 1400.1.1

>!AAHCIPort 341.140.1

@private.KextAudit 1.0

>!AACPIButtons 6.1

>!ARTC 2.0

>!ASMBIOS 2.1

>!AACPIEC 6.1

>!AAPIC 1.7

$!AImage4 1

@nke.applicationfirewall 303

$TMSafetyNet 8

@!ASystemPolicy 2.0.0

|EndpointSecurity 1

>!AHIDKeyboard 209

>!AMultitouchDriver 3440.1

>!AInputDeviceSupport 3440.8

>!AHS!BDriver 3430.1

>IO!BHIDDriver 7.0.6f7

>usb.cdc.acm 5.0.0

>usb.serial 6.0.0

@kext.triggers 1.0

>DspFuncLib 283.15

@kext.OSvKernDSPLib 529

@kext.AMDRadeonX4200HWLibs 1.0

@kext.AMDRadeonX4000HWServices 3.1.0

>!AGraphicsControl 5.2.6

|IOAVB!F 850.1

|Broadcom!BHost!CUSBTransport 7.0.6f7

|IO!BHost!CUSBTransport 7.0.6f7

|IO!BHost!CTransport 7.0.6f7

|IO!B!F 7.0.6f7

|IO!BPacketLogger 7.0.6f7

|IOAccelerator!F2 438.7.3

>!ASMBusPCI 1.0.14d1

>!ASMBus!C 1.0.18d1

|IONDRVSupport 576.1

@!AGPUWrangler 5.2.6

|IOSlowAdaptiveClocking!F 1.0.0

>X86PlatformPlugin 1.0.0

>IOPlatformPlugin!F 6.0.0d8

>!AHDA!C 283.15

|IOHDA!F 283.15

@kext.AMDSupport 3.1.0

@!AGraphicsDeviceControl 5.2.6

|IOGraphics!F 576.1

@plugin.IOgPTPPlugin 840.3

>usb.!UHub 1.2

>usb.cdc 5.0.0

>usb.networking 5.0.0

>usb.!UHostCompositeDevice 1.2

>!AThunderboltDPOutAdapter 6.2.6

>!AThunderboltDPInAdapter 6.2.6

>!AThunderboltDPAdapter!F 6.2.6

>!AThunderboltPCIUpAdapter 2.5.4

>!AThunderboltPCIDownAdapter 2.5.4

>!AHPM 3.4.4

>!A!ILpssI2C!C 3.0.60

>!A!ILpssDmac 3.0.60

|IOAudio!F 300.2

@vecLib.kext 1.2.0

|IOSerial!F 11

|IOSurface 269.11

@filesystems.hfs.encodings.kext 1

|IOAHCIBlock!S 316.100.5

>!AThunderboltNHI 5.8.6

|IOThunderbolt!F 7.6.1

|IOSCSIParallel!F 3.0.0

|IOEthernetAVB!C 1.1.0

|IO80211!F 1200.12.2b1

>mDNSOffloadUserClient 1.0.1b8

>corecapture 1.0.4

|IOSkywalk!F 1

|IONVMe!F 2.1.0

>!A!ILpssI2C 3.0.60

|IOAHCI!F 290.0.1

>usb.!UXHCIPCI 1.2

>usb.!UXHCI 1.2

|IOUSB!F 900.4.2

>!AEFINVRAM 2.1

>!AEFIRuntime 2.1

|IOSMBus!F 1.1

|IOHID!F 2.0.0

$quarantine 4

$sandbox 300.0

@kext.!AMatch 1.0.0d1

>DiskImages 493.0.0

>!AFDEKeyStore 28.30

>!AEffaceable!S 1.0

>!ASSE 1.0

>!AKeyStore 2

>!UTDM 489.120.1

|IOSCSIBlockCommandsDevice 422.120.3

>!ACredentialManager 1.0

>KernelRelayHost 1

>!ASEPManager 1.0.1

>IOSlaveProcessor 1

|IOUSBMass!SDriver 157.140.1

|IOSCSIArchitectureModel!F 422.120.3

|IO!S!F 2.1

|IOUSBHost!F 1.2

>!UHostMergeProperties 1.2

>usb.!UCommon 1.0

>!ABusPower!C 1.0

|CoreAnalytics!F 1

>!AMobileFileIntegrity 1.0.5

@kext.CoreTrust 1

|IOTimeSync!F 840.3

|IONetworking!F 3.4

|IOReport!F 47

>!AACPIPlatform 6.1

>!ASMC 3.1.9

>watchdog 1

|IOPCI!F 2.9

|IOACPI!F 1.4

@kec.pthread 1

@kec.corecrypto 1.0

@kec.Libm 1

 

 

TOPICS
Crash or freeze, Mac, Problem or error

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Oct 29, 2020 0
Adobe Community Professional ,
Oct 29, 2020

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So  you have 3rd party plugins? If yes, try disabling them and then  export again. What is the file size that you are exporting? Does it happen every time you export a raw file as a jpg?

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Oct 29, 2020 0
Oct 29, 2020

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It often happens while I export a file but this is not systematic. I tried to replicate the incident but without much luck. In any case it only happens when I use Lightroom and this must have happend around 20 times over the last three days.

 

It has never happened with earlier versions from Lightroom and no changes have been made to this Mac since I updated Lightroom classic. 

 

Fans and cooling are working well (ad suggested on this forum).

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Oct 29, 2020 0
LEGEND ,
Oct 29, 2020

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"Running Lightroom Classic 10.0 on macOS Catalina 10.15.7 (8 GB RAM, 3,5 GHz Quad-Core Intel Core i5) I regularly get my iMac freezing and rebooting itself while exporting an edited from RAW to JPG. Apparently this happends when I perform an other task when exporting (e.g. opening a browser, moving files on the desktop)"

 

Computer freezing and restarting during Export is usually a sign of the CPU overheating due to a failure of the cooling system somewhere. You need to check this. Also make sure that all air vents are not blocked, all fans are working, etc.

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