Import crashes Lightoom Classic

Jul 29, 2020

Copy link to clipboard

Copied

After the update, every time i try to import images from the menu the software crashes tto desktop.

Tried to uninstall it and reinstall LrC, same error. I'm stuck! Core i7, Win10 2004, 16Gb RAM, updated Nvidia and OS drivers.

TOPICS
Crash or freeze, Import and export, Problem or error, Windows

Views

64

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Import crashes Lightoom Classic

Jul 29, 2020

Copy link to clipboard

Copied

After the update, every time i try to import images from the menu the software crashes tto desktop.

Tried to uninstall it and reinstall LrC, same error. I'm stuck! Core i7, Win10 2004, 16Gb RAM, updated Nvidia and OS drivers.

TOPICS
Crash or freeze, Import and export, Problem or error, Windows

Views

65

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 29, 2020 0
Adobe Community Professional ,
Jul 29, 2020

Copy link to clipboard

Copied

What device or drive type are you trying to import? Does the Import module open and then crash after slecting the source or not open at all?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 29, 2020 0
Jul 29, 2020

Copy link to clipboard

Copied

I'm trying to import files from my SSD.The import module doesn't even open,
LrC crashes and that's It. The drive is 80% free and i disabled by default
auto-import window

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 29, 2020 0
Adobe Community Professional ,
Jul 29, 2020

Copy link to clipboard

Copied

With crashing, best to try resetting preferences first:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 29, 2020 0
Adobe Community Professional ,
Jul 29, 2020

Copy link to clipboard

Copied

Do you have an android phone or tablet plugged into a USB port? If so try disconnecting it.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 29, 2020 0
LEGEND ,
Jul 29, 2020

Copy link to clipboard

Copied

Win10 2004

 

Did you get the Windows update automatically, or did you force it to install, or are you perhaps an beta tester?

 

And do additional gollowup updates exist? MS is having HUGE issues with 2004.

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 29, 2020 0
GoldingD LATEST
LEGEND ,
Jul 29, 2020

Copy link to clipboard

Copied

updated Nvidia

 

refering to GPU driver.

 

Updated via GeForce Experiance? Or oerhaps via NVIDIA support page?

 

What GPU, what driver?

 

NVIDIA GPU driver vs 2004 is an issue at MS.

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 29, 2020 0