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Import crashes Lightoom Classic

New Here ,
Jul 29, 2020 Jul 29, 2020

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After the update, every time i try to import images from the menu the software crashes tto desktop.

Tried to uninstall it and reinstall LrC, same error. I'm stuck! Core i7, Win10 2004, 16Gb RAM, updated Nvidia and OS drivers.

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LEGEND ,
Jul 29, 2020 Jul 29, 2020

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What device or drive type are you trying to import? Does the Import module open and then crash after slecting the source or not open at all?

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New Here ,
Jul 29, 2020 Jul 29, 2020

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I'm trying to import files from my SSD.The import module doesn't even open,
LrC crashes and that's It. The drive is 80% free and i disabled by default
auto-import window

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LEGEND ,
Jul 29, 2020 Jul 29, 2020

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With crashing, best to try resetting preferences first:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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LEGEND ,
Jul 29, 2020 Jul 29, 2020

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Do you have an android phone or tablet plugged into a USB port? If so try disconnecting it.

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LEGEND ,
Jul 29, 2020 Jul 29, 2020

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Win10 2004

 

Did you get the Windows update automatically, or did you force it to install, or are you perhaps an beta tester?

 

And do additional gollowup updates exist? MS is having HUGE issues with 2004.

 

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LEGEND ,
Jul 29, 2020 Jul 29, 2020

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LATEST
updated Nvidia

 

refering to GPU driver.

 

Updated via GeForce Experiance? Or oerhaps via NVIDIA support page?

 

What GPU, what driver?

 

NVIDIA GPU driver vs 2004 is an issue at MS.

 

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