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import from iPhone 11pro to lightroom classic High Sierra: no photos found

New Here ,
Mar 10, 2021 Mar 10, 2021

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Lightroom Classic is not finding photos on my iphone when linked by cable. I use operating system High Sierra. I don't have the latest version of lightroom classic but get a compatibility error when I try to update. Haven't upgraded because a program I use regularly won't work with a higher operating system unless I switch to an expensive subscription.  

 

Question:  I think I'm due for a new Macbook (mine is 9 years old).  If I buy a new one with the latest iOS, will my issue be resolved i.e. will lightroom classic be able to import photos from my phone through a corded connection.

 

I've read about lots of people with same problem but haven't found a solution that works for me with a wired connection.  So I'm just about ready to give up.  (I have thousands of photos and videos on my new iphone.  The storage has been great but time to get them on my external drives for photo storage.)

 

Thanks.

 

Jan

 

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Community Expert ,
Mar 10, 2021 Mar 10, 2021

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Let me move this to the Lightroom Classic forum for you, where I hope you'll find an answer for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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New Here ,
Mar 11, 2021 Mar 11, 2021

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thank you LinSims.  newbie mistake! cheers

 

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New Here ,
Mar 10, 2021 Mar 10, 2021

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Noy write me never, please!

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