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Import is ridiculously slow from an iPhone to Lightroom Classic CC 9.2

Community Beginner ,
Apr 12, 2020

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For a few months now, I haven't been able to import photos taken on my iPhone into Lightroom Classic CC.  It takes hours to import - and even then - it gets hung up and doesn't complete the process.  I have absolutely no issues importing from any other storage media (SD & CF cards, external hard drives, etc).  Its only when I try to import from my iPhone 11.  Anybody have suggestions?  I've already reset my LR preferences.  Its very frustrating.  This used to be such an easy process.

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Crash or freeze, Import and export, Performance, Problem or error

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Import is ridiculously slow from an iPhone to Lightroom Classic CC 9.2

Community Beginner ,
Apr 12, 2020

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For a few months now, I haven't been able to import photos taken on my iPhone into Lightroom Classic CC.  It takes hours to import - and even then - it gets hung up and doesn't complete the process.  I have absolutely no issues importing from any other storage media (SD & CF cards, external hard drives, etc).  Its only when I try to import from my iPhone 11.  Anybody have suggestions?  I've already reset my LR preferences.  Its very frustrating.  This used to be such an easy process.

Topics

Crash or freeze, Import and export, Performance, Problem or error

Views

93

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Apr 12, 2020 0
LEGEND ,
Apr 12, 2020

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What is your workflow for this import?

 

Connect phone to computer? How?

 

via iCloud?

 

etc.

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Apr 12, 2020 0
LEGEND ,
Apr 12, 2020

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Computer OS?

IPhone iOS?

Lightroom Classic version number? 9.2

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Apr 12, 2020 0
Community Beginner ,
Apr 13, 2020

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For this particular import, I connect my iphone to the computer with a USB cable and then import using LR's "Import Photos & Videos" function.  I'm not a fan of using iCloud or Creative Cloud.   The iOS on my iPhone 11 is version 13.3.1.  My computer runs Windows 10 version 1903.  

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Apr 13, 2020 0