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Import Module Shows Internal HD Three times on macOS Lightroom Classic

New Here ,
Oct 28, 2019 Oct 28, 2019

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Hi!

 

I have lightroom classic installed on both my laptops. On one, everything is fine when importing. Its a 2015 macbook pro.

 

On my new 2019 macbook pro, the import module shows my internal HD three times. How can I fix this?

Screen Shot 2019-10-28 at 12.31.53 PM.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Adobe Employee ,
Oct 28, 2019 Oct 28, 2019

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Hi There,

That shouldn't be happening, could you please let us know the exact version of Lightroom and the Operating System you're using?

Also, have you tried restarting the computer and then check if the issue persist?

 

If that doesn't help, then you may try resetting the preferences of Lightroom and see if it helps: 

https://helpx.adobe.com/in/lightroom-classic/help/setting-preferences-lightroom.html



Regards,
Sahil

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New Here ,
Oct 28, 2019 Oct 28, 2019

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I am on mac os catalina. 10.15

 

Lightroom is on 8.4.1

 

I have restarted and it is still the same. 

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Community Expert ,
Oct 28, 2019 Oct 28, 2019

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Could you click on the triangles on the left of the drives so we can see what is connected? Post a screen capture.

Like.

Screenshot 2019-10-28 at 4.31.39 PM.png

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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New Here ,
Nov 06, 2019 Nov 06, 2019

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Screen Shot 2019-11-06 at 4.06.12 PM.png

 

It is the same hard drive. The third Macintosh HD doesnt load anything when you click on the triangle. The first two show the exact same folder structure.

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New Here ,
Nov 08, 2019 Nov 08, 2019

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Hi, I have exactly the same problem. Would be great if there were a solution!

Stina

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Community Beginner ,
Nov 29, 2019 Nov 29, 2019

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I ahve the same problem.  Help

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Community Beginner ,
Nov 29, 2019 Nov 29, 2019

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resetting the preferences of Lightroom a

 

didn't help

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Community Beginner ,
Nov 29, 2019 Nov 29, 2019

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did you get to the bottom of this?

 

 

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New Here ,
Dec 02, 2019 Dec 02, 2019

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Not as yet. Nothing I have done has helped!

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