import mov in LR CC

New Here ,
Mar 04, 2021 Mar 04, 2021

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suddenly i can no longer import MP4 and mov into LR classic. Also no preview is possible. What could be the cause?

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Adobe Community Professional ,
Mar 04, 2021 Mar 04, 2021

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Let me move this to the Lightroom Classic forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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New Here ,
Mar 05, 2021 Mar 05, 2021

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oké

 

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LEGEND ,
Mar 04, 2021 Mar 04, 2021

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Please explain further. What happens when you try to import the MP4 or MOV into LR Classic? Describe in detail.

 

Also, please provide the following basic information:

 

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