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Import problems iPhone 8 to LR5

New Here ,
Mar 28, 2020

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Error message: the following files could not be imported because they could not be read (866). 

The files are .jpg and .mov and some .png

Many files are from 2019 and some from 2018.
They include some live or HDR and some are not. 
They are stored on the cloud.

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Import and export, Mac, Problem or error

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Import problems iPhone 8 to LR5

New Here ,
Mar 28, 2020

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Error message: the following files could not be imported because they could not be read (866). 

The files are .jpg and .mov and some .png

Many files are from 2019 and some from 2018.
They include some live or HDR and some are not. 
They are stored on the cloud.

TOPICS
Import and export, Mac, Problem or error

Views

46

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Mar 28, 2020 0
Adobe Community Professional ,
Mar 28, 2020

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"Could not be Read" really means that the files "could not be written". (The OS has to know the files can be 'written' before it will 'Read' them. Cryptic- I know!)

The usual reason is that- you do not have a Destination set in the import dialog that is available to Lr and has full read/write permissions.

Check the Destination options. 

 

Regards. My System: Lr-Classic 9.4, Lightroom 3.4, Photoshop 2020 (21.2.1), Nikon DSLR, Windows-10.

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Mar 28, 2020 0
New Here ,
Mar 30, 2020

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Thanks for the reply! I don't think the destination is the problem. I tried to import one photo and it was fine. It was saved to the destination on my external hard drive. I then tried a batch of 100 and I had problems again. Any thoughts?

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Mar 30, 2020 0
Adobe Community Professional ,
Mar 30, 2020

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For a start- LR5 does NOT have any Cloud capabilities at all. So the files you want to import to LR5 must be local on a connected hard-drive. You would need to import (Copy) them direct from the iphone as if it were a usb connected drive.

Give us more details of you system and App versions, stating exactly what you are trying to achieve.

 

Regards. My System: Lr-Classic 9.4, Lightroom 3.4, Photoshop 2020 (21.2.1), Nikon DSLR, Windows-10.

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Mar 30, 2020 0
New Here ,
Apr 01, 2020

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Thanks! The photos are on my phone as well as the cloud, and I am trying to download from cable connection as I have in the past. I have OS X 10.8.5 on an older iMac with 2.4 GHz intel core 2 duo. LR version 5.7.1. It would be more affordable to upgrade LR than buy a new system right now. I would like to postpone buying a new system for a year. 

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Apr 01, 2020 0
Adobe Community Professional ,
Apr 01, 2020

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The upgrade to Lightroom is not supported by your existing system so what you are trying to achieve is not physically possible.

Regards, Denis: System iMac mid-2015, 5K 27” monitor, macOS10.15.7: LrC 9.4, Lr 3.4.2, Ps 21.2.4, Camera OM-D E-M1.

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Apr 01, 2020 0