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Import problems

New Here ,
Jun 19, 2020 Jun 19, 2020

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I just intalled Lightroom Classic today.  I've imported several files and started to edit them.  The import window keeps popping up every few seconds.  All the photos I imported are greyed out and I can't import them again. I hit cancel and it returns over and over again.  What have I missed?

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LEGEND ,
Jun 19, 2020 Jun 19, 2020

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Is that card still inserted into a card reader, or is the camera still connected to the computer by any chance?

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New Here ,
Jun 20, 2020 Jun 20, 2020

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No, I transferred the files to my hard drive.  Nothing else is connected.  I even uninstalled the program and reinstalled it.

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Community Expert ,
Jun 20, 2020 Jun 20, 2020

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If it is doing this when no card or camera is connected, one thing to check for is if there is any utility software or macro utility that might be sending the keypress Shift-Command/Ctrl-I, the shortcut that opens the Import dialog box. 

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LEGEND ,
Jun 20, 2020 Jun 20, 2020

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What operating system? Is this something that just started happening? Have you had this problem in the past?

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