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Importing RAW images

New Here ,
Sep 01, 2020

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I HAVE UPDATED ALL THE MY MAC OS SOFTWARE AND I STILL CANNOT "ADD" PHOTOS TO MY LIGHTROOM! I FEEL LIKE IVE TRIED EVERYTHING PLZZZZ HELP!

 

My you that the only option its giving me is the options to either COPY or COPY AS DNG.

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Correct answer by JohanElzenga | Adobe Community Professional

This sounds like you are trying to ADD photos from a memory card or a removable drive. The ADD option is switched off in that case, because this would be asking for troubles. ADD will only add the images to the catalog, not copy them to your hard disk. That means that if you reformat the memory card in the camera to start using it again for new photos, your existing photos will be lost. To safeguard people against this common and fatal mistake, Adobe decided to disable ADD for these types of storage media.

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Import and export, Mac, Problem or error

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Importing RAW images

New Here ,
Sep 01, 2020

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I HAVE UPDATED ALL THE MY MAC OS SOFTWARE AND I STILL CANNOT "ADD" PHOTOS TO MY LIGHTROOM! I FEEL LIKE IVE TRIED EVERYTHING PLZZZZ HELP!

 

My you that the only option its giving me is the options to either COPY or COPY AS DNG.

Adobe Community Professional
Correct answer by JohanElzenga | Adobe Community Professional

This sounds like you are trying to ADD photos from a memory card or a removable drive. The ADD option is switched off in that case, because this would be asking for troubles. ADD will only add the images to the catalog, not copy them to your hard disk. That means that if you reformat the memory card in the camera to start using it again for new photos, your existing photos will be lost. To safeguard people against this common and fatal mistake, Adobe decided to disable ADD for these types of storage media.

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Import and export, Mac, Problem or error

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Adobe Community Professional ,
Sep 01, 2020

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Where are the photos located? If they are on a memory card, that is the only option you will get. If they are on the internal drive, or an external drive you should be able to import with the Add option. If that is not available you probably need to set the security preferences to allow Lightroom access to the drive.

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Adobe Community Professional ,
Sep 01, 2020

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There is information about the security settings here. https://helpx.adobe.com/lightroom-classic/kb/macos-catalina-compatibility.html

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Adobe Community Professional ,
Sep 02, 2020

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This sounds like you are trying to ADD photos from a memory card or a removable drive. The ADD option is switched off in that case, because this would be asking for troubles. ADD will only add the images to the catalog, not copy them to your hard disk. That means that if you reformat the memory card in the camera to start using it again for new photos, your existing photos will be lost. To safeguard people against this common and fatal mistake, Adobe decided to disable ADD for these types of storage media.

-- Johan W. Elzenga, http://www.johanfoto.com

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Adobe Community Professional ,
Sep 02, 2020

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One of the safest ways to import photo files into Lightroom, is to make a folder on your desktop and copy or drag the photo files into that folder. Bonus is that you have a backup copy  of your photo files in addition to their original location (usually a memory card). Then you can launch LR, and in the Import Dialog box,  after directiong LR to import from that folder, you should have all 4 options: Copy as DNG, Copy, Move and Add. Copy as DNG adds the photo files to the LR catalog, makes a copy of the photofile and turns it into a DNG if possible —you select the location where you want the photofile moved to in the right side panel.  Copy adds the photo file to the LR catalog and makes a copy and moves the copy to the location you select on the right hand side. Move, adds the phtoofile to the catalog and takes the photo file out of the folder and moves it to the selected location. Add only adds the photo data to the catalog, The photo files (original photos) stay where they are. Hope that helps.

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New Here ,
Sep 05, 2020

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All my photos were taken and saved to an SD card ive been using for at least a year. Ive had no trouble in the past with the ADD function but now it just wont let me.

 

UPDATE:

I tried uploading them to my external Hard drive but no luck with that either.

I think my SD could be damaged in some way. When i tried moving them to the external it said " The Finder can’t complete the operation because some data in “IMG_1132.CR2” can’t be read or written.
(Error code -36)"

 

It does this for all current photos Ive taken. But not for ones ive taken a year ago. so i think i may just need a new SD card?

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Adobe Community Professional ,
Sep 05, 2020

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To answer your first remark: Lightroom has disabled ADD for memory cards for a very long time. This is definitely not something new, although it may have been possible many years ago, and I really mean many.

 

To answer your second remark: yes, if the Finder has problems copying images from that memory card, then I would stop using it right now! Check the connection as well, however. It could also be a faulty cable.

-- Johan W. Elzenga, http://www.johanfoto.com

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Adobe Community Professional ,
Sep 05, 2020

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Could be a problem with the card, the card reader, or a cable.

 

If you can, try connecting the card a different way. In other words,

1. you can put the card into a card reader, and if you did that previously,

2. then try another cable? or another card reader

3. you can put the card into a laptop or imac with a built in SD card slot and try that.

4. you can put the card into the camera that was used, and making sure the camera battery is FULLY charged, connect the camera with a USB cable to the computer and try that way.

 

By the way - I do not work or get paid by them - however I have had fabulous results over the years with a brand called HoodmanUSA (hoodmanUSA.com) for memory cards and card readers. NEVER a failure yet for about 18 + years I think now. I know they are a little more expensive, however no failures over such a period of time is really amazing. Both for cards and card readers. 

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New Here ,
Sep 13, 2020

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Thanks I ended up buying a new card and it still didn't work. Apparently I might need a firmware update for my camera ( Canon 6D mark1). So hopefully that works. Also if the photos are "Copied" instead of "Added" will the file lose data?

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Adobe Community Professional ,
Sep 16, 2020

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The photos have to be Added not Copied because they can't stay on the memory card. They won't lose data when they copy to your hard drive.

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Adobe Community Professional ,
Sep 16, 2020

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You mean copied not added...

 

-- Johan W. Elzenga, http://www.johanfoto.com

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Adobe Community Professional ,
Sep 16, 2020

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Haha. Yes! I shouldn't try to answer questions when I first get out of bed in the morning. Thanks for correcting me.

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Adobe Community Professional ,
Sep 16, 2020

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Aha!! Yes - I too was stumped at what you had said, wondering if I had misread....now I get it!!! Order of actions;

1. Wake up

2. Get out of bed

3. Have something to eat of drink.

4. Turn on computer.

5. Turn on brain..... I often forget that step myself!!

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