Installation issue

New Here ,
Mar 14, 2021 Mar 14, 2021

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I just purchase the LrC but when I try to install it in my Mac it does not even start, the system ask me to double click on the folder but when I do so nothing happen.

 

my Mac system is updated, I try to use the Adobe repair and uninstall current LR (I also erase my current LR manually by sending all the correlated files to the trash)

 

I tried some YouTube video and the maximum I could be able to do was the attached photo

A796B840-E904-4397-AAB9-211BAE002ED1.jpeg

Hopefully somebody can help me as I already paid for the product and erase my old one 😞

 

tks

 

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Bug, Mac, Problem or error

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New Here ,
Mar 14, 2021 Mar 14, 2021

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Follow some additional information in case it helps

Mac System: Sur Big 11.2.3

Mac Configuration:

  • 2,7 GHz Intel Core i5 Dual-Core

  • 8 GB 1867 MHz DDR3

  • Intel Iris Graphics 6100 1536 MB

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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LATEST

You need the ADOBE CREATIVE CLOUD DESKTOP APP installed, and be Signed In with the APP.

Then you can install Lightroom-Classic by clicking on the [Install] button in the App.

Download Creative Cloud Apps

CC DESKTOP APP DOWNLOAD

 

Regards. My System: Lr-Classic 10.2, Photoshop 22.3, Lightroom 4.2, Windows-10 Nikon DSLR.

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