installation of perpetual license of lightroom 6 on 2nd computer after unrecovereable system malfunc

I have a perpetual license for lightroom 6, and used to have it installed in 2 PC’s.

I changed the operating system from Windows 7 to windows 10 in PC #1, reinstalled Lightroom 6 and all went well.

PC #2 was running windows 10, and I had a disk crash and a motherboard problem that required the installation of a new motherboard, and total reinstallation of the operating system, aflter reinstalling Lightroom 6 and got a message stating that this was a trial versiona because I had already exceeded then permissible number of installations and to solve the problem I had to deactivate lightroom in one PC, that I could not do because the new installation was due to a disk crash and motherboard malfunction that were not recoverable

 

How can I solve the problem or contact Adobe to have the probelm fixed?

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

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Download and install, Problem or error, Windows

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installation of perpetual license of lightroom 6 on 2nd computer after unrecovereable system malfunc

I have a perpetual license for lightroom 6, and used to have it installed in 2 PC’s.

I changed the operating system from Windows 7 to windows 10 in PC #1, reinstalled Lightroom 6 and all went well.

PC #2 was running windows 10, and I had a disk crash and a motherboard problem that required the installation of a new motherboard, and total reinstallation of the operating system, aflter reinstalling Lightroom 6 and got a message stating that this was a trial versiona because I had already exceeded then permissible number of installations and to solve the problem I had to deactivate lightroom in one PC, that I could not do because the new installation was due to a disk crash and motherboard malfunction that were not recoverable

 

How can I solve the problem or contact Adobe to have the probelm fixed?

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

Topics

Download and install, Problem or error, Windows

Views

22

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn More

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