Internal error won't allow to sync or batch edit. HELP!!!

Community Beginner ,
Oct 31, 2020 Oct 31, 2020

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Error states: "Attempting to cache a negative for an uninitialized server negative cache." This happens when I try to sync my edits (batch edit). 

 

Have deleted and recreated a catalag like 4 times!! Have even restarted the computer twice,  BUT NOTHING CHANGES! HELP!!!!!

 

I have a brand new mac with up to date software. 

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Mac, Problem or error, Sync

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LEGEND ,
Oct 31, 2020 Oct 31, 2020

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Two things.

 

In the future, So people don't have to download the image you have attached, please use the Insert Photos icon found in the Tool Bar of the Post and Reply text entry dialog window as pictured below.
Since you Can't Edit your original post to remove the Attached screen shot Please include the screen shot you attached to a new reply to this conversation by clicking the Blue Reply button under your original post and use the Insert Photos icon in the tool bar.
The Insert Photos icon is this one in the Tool Bar.

2020-10-06 16_53_14-2020-10-06 - Adobe Support Community_Updated.png
Thank you.

 

What EXACTLY are you doing when this happens? Step By Step description of what you are doing.

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