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IPhone won’t allow me to upload photos to Lightroom mobile.

New Here ,
Apr 28, 2020 Apr 28, 2020

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I am using an IPhone 8 IOS 13.3.1

 

when I go to add a photo from my camera roll either nothing happens or the image doesn't show up. I have the app set to auto upload and still nothing. I have restarted my phone and deleted and reinstalled the app.

 

 

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Community Expert ,
Apr 28, 2020 Apr 28, 2020

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Do you have a subscription with the AdobeCreative Cloud?

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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New Here ,
Apr 29, 2020 Apr 29, 2020

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I do have a subscription, I found the error. My phones storage was too full. Once I cleared some space the app started to work, again!

 

Thanks for the assistance!

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Contributor ,
Apr 29, 2020 Apr 29, 2020

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Try to add photoscmanually. If it does not work this is a big problem. If it works, look at the app settings something may prevent auto upload. Look also at the iPhone settings.

Best Regards
Eric Pecquerie
Sent from my iPad Pro

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New Here ,
Apr 29, 2020 Apr 29, 2020

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I found the error. My phones storage was too full. Once I cleared some space the app started to work, again!

 

Thanks for the assistance!

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