Kan inte starta Lightroom - Unable to start Lightroom

New Here ,
Jan 19, 2021

Copy link to clipboard

Copied

Efter start av Lightroom stängs det ner efter ca. 30 sec. Samma efter flera "resets" byte av webbläsare.

[Mod: insert English translation]

["After starting Lightroom, it shuts down after approx. 30 sec. Same after several "resets" browser changes."]

 

 

Process: Adobe Lightroom [5075]
Path: /Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom
Identifier: com.adobe.Lightroom6
Version: Adobe Lightroom [1149743] (6.14)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Lightroom [5075]
User ID: 501

Date/Time: 2021-01-19 15:20:27.340 +0100
OS Version: Mac OS X 10.15.7 (19H114)
Report Version: 12
Anonymous UUID: 5476C77D-E99F-E336-256A-CF33A0DDDC34


Time Awake Since Boot: 12000 seconds

System Integrity Protection: enabled

Crashed Thread: 24 Worker Thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [5075]

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

TOPICS
Problem or error

Views

78

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 19, 2021

Copy link to clipboard

Copied

Let me move this to the Lightroom forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 19, 2021

Copy link to clipboard

Copied

Your question has not translated in the forum software and I cant read it.

Can you repost your question again carefully below the other posts?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 20, 2021

Copy link to clipboard

Copied

English translation: 

"After starting Lightroom, it shuts down after approx. 30 sec. Same after several "resets" browser changes."

 

The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the second link.

 

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Tony_See LATEST
Adobe Community Professional ,
Jan 31, 2021

Copy link to clipboard

Copied

If I am correct you are using LR version 6.14, and there are no further updates available for this version.

If the suggestions above from Axel fail, you may need to consider a subscription version.

But like you and others perhaps, I resisted this for as long as possible .. .. .. 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more