Latest LR 10 cannot open files in PS 22

New Here ,
Oct 29, 2020

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I'm on current Windows 10.  Since the recent CC update the Edit in PS function in LR does not work.  PS reports an IOError: General Photoshop Error

 

Also after this I cannot close PS - gives another error, so have to use Task Manager to kill the process.

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Crash or freeze, Performance, Windows

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Latest LR 10 cannot open files in PS 22

New Here ,
Oct 29, 2020

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I'm on current Windows 10.  Since the recent CC update the Edit in PS function in LR does not work.  PS reports an IOError: General Photoshop Error

 

Also after this I cannot close PS - gives another error, so have to use Task Manager to kill the process.

TOPICS
Crash or freeze, Performance, Windows

Views

48

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Oct 29, 2020 0
New Here ,
Nov 01, 2020

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OK, found the problem.  PS 22 now requires more advanced GPU support.  By default the GPU is turned on, and because my system does not meet the minimum requirements, opening any file causes the IO Error.  I tried turning OFF Use Graphics Processor in the Preferences and it could then open files.  But attempting to close down the program failed with the same error. After killing it from Task Manager the changed GPU setting had reverted to ON - a vicious circle.  After several attempts to solve this it now seems to be working (with GPU off). Ridiculous to break a previously working program with new hardware requirements.

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