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Show us screen captures of the entire Import dialog box. If there is an error message, please state the exact unedited word-for-word error message.
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There is no error message, only an empty import box without any pictures.
And the middle button on the right side for starting the import is deactivated
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"There is no error message, only an empty import box without any pictures.
And the middle button on the right side for starting the import is deactivated"
Show us a screen capture.
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The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.
Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.
https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html
Another step is to try to reset the Lightroom preferences.
https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/
If this doesn't help we need more informations about your environment.
Please post the exact version and not only phrases as "recent", "latest" and so on.
Please post a screenshot that shows the error..
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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.
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What hard drive do you copy them to?
Internal, or external?
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Hello there,
thanks for helping.
I have reset the Lightroom preferences and it works for now.
Thanks agan.
Best regards