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Lentidão e fechando sozinho

New Here ,
Sep 23, 2020

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Depois que eu fiz a última atualização o meu Lr se tornou muito lento para tudo - abrir, fechar, mexer nas ferramentas, exportar fotos e fazer backup - e ele ainda fecha sozinho, por várias vezes ao longo do processo. Principalmente durante as exportações. Não tenho conseguido finalizar mais do que 50 fotos antes dele fechar. Alguém pode me ajuda, por gentileza? Obrigada 

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Lentidão e fechando sozinho

New Here ,
Sep 23, 2020

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Depois que eu fiz a última atualização o meu Lr se tornou muito lento para tudo - abrir, fechar, mexer nas ferramentas, exportar fotos e fazer backup - e ele ainda fecha sozinho, por várias vezes ao longo do processo. Principalmente durante as exportações. Não tenho conseguido finalizar mais do que 50 fotos antes dele fechar. Alguém pode me ajuda, por gentileza? Obrigada 

TOPICS
Performance, Problem or error

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52

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Sep 23, 2020 0
Adobe Community Professional ,
Sep 23, 2020

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Mac or Windows? Which version of the OS?

What are the hardware specs of your computer?

How much space percentage is left on the drives?

Which exact version of Lightroom?

What drive is the catalog on?

Which drive(s) are the images on?

Can you give us some detailed examples of things going slow?

 

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Sep 23, 2020 0
LEGEND ,
Sep 23, 2020

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Past that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

davidg36166309_0-1600906877207.jpeg

 

davidg36166309_1-1600906877208.png

 

 

davidg36166309_2-1600906877209.png

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Sep 23, 2020 0
New Here ,
Sep 26, 2020

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Olá! Obrigada pelo retorno de vocês. Seguem as informações. 

 

Versão do Lightroom Classic: 9.4 [ 202008061458-dbb2971e ]
Licenciar: Creative Cloud
Configuração de idioma: pt
Sistema operacional: Windows 10 - Business Edition
Versão: 10.0.19041
Arquitetura do aplicativo: x64
Arquitetura do sistema: x64
Contagem de processadores lógicos: 4
Velocidade do processador: 2,5 GHz
Versão do SqLite: 3.30.1
Memória interna: 3988,2 MB
Memória real disponível para o Lightroom: 3988,2 MB
Memória real usada pelo Lightroom: 1031,6 MB (25,8%)
Memória virtual usada pelo Lightroom: 2108,1 MB
Contagem de objetos da GDI: 617
Contagem de objetos USER: 2074
Contagem de alças e processos: 1801
Tamanho do cache de memória: 20,9MB
Versão interna no Camera Raw: 12.4 [ 555 ]
Contagem máxima de encadeamentos usados pelo Camera Raw: 3
Otimização do Camera Raw SIMD: SSE2,AVX
Memória virtual do Camera Raw: 503MB / 1994MB (25%)
Memória real do Camera Raw: 514MB / 3988MB (12%)
Configuração de DPI do sistema: 96 DPI
Composição da área de trabalho ativada: Sim
Exibições: 1) 1366x768
Tipos de entrada: Multitoque: Não, Toque integrado: Não, Caneta integrada: Não, Toque externo: Não, Caneta externa: Não, Teclado: Não

Informações sobre processador gráfico:


Pasta do aplicativo: C:\Program Files\Adobe\Adobe Lightroom Classic
Caminho da biblioteca: C:\Users\Usuario1\Pictures\Lightroom\Lightroom Catalog-2.lrcat
Pasta de configurações: C:\Users\Usuario1\AppData\Roaming\Adobe\Lightroom

Plug-ins instalados:
1) AdobeStock
2) Facebook
3) Flickr
4) Plug-in de vínculo da Nikon

Sinalizadores config.lua: None

Adaptador nº 1: Fornecedor : 8086
Dispositivo : 166
Subsistema : 218f103c
Revisão : 9
Memória do vídeo : 32
Adaptador nº 2: Fornecedor : 1414
Dispositivo : 8c
Subsistema : 0
Revisão : 0
Memória do vídeo : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Alto-falantes/Fone de ouvido (Realtek High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: Uninitialized
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: Intel(R) HD Graphics 4000
GL_SHADING_LANGUAGE_VERSION: 4.00 - Build 10.18.10.4252
GL_STENCIL_BITS: 8
GL_VENDOR: Intel
GL_VERSION: 4.0.0 - Build 10.18.10.4252
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_blend_color GL_EXT_abgr GL_EXT_texture3D GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_SGIS_texture_edge_clamp GL_SGIS_generate_mipmap GL_EXT_draw_range_elements GL_SGIS_texture_lod GL_EXT_rescale_normal GL_EXT_packed_pixels GL_EXT_texture_edge_clamp GL_EXT_separate_specular_color GL_ARB_multitexture GL_ARB_map_buffer_alignment GL_ARB_conservative_depth GL_EXT_texture_env_combine GL_EXT_bgra GL_EXT_blend_func_separate GL_EXT_secondary_color GL_EXT_fog_coord GL_EXT_texture_env_add GL_ARB_texture_cube_map GL_ARB_transpose_matrix GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_texture_env_add GL_IBM_texture_mirrored_repeat GL_EXT_multi_draw_arrays GL_SUN_multi_draw_arrays GL_NV_blend_square GL_ARB_texture_compression GL_3DFX_texture_compression_FXT1 GL_EXT_texture_filter_anisotropic GL_ARB_texture_border_clamp GL_ARB_point_parameters GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_texture_env_crossbar GL_EXT_texture_compression_s3tc GL_ARB_shadow GL_ARB_window_pos GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_ARB_vertex_program GL_EXT_texture_rectangle GL_ARB_fragment_program GL_EXT_stencil_two_side GL_ATI_separate_stencil GL_ARB_vertex_buffer_object GL_EXT_texture_lod_bias GL_ARB_occlusion_query GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_shading_language_100 GL_ARB_texture_non_power_of_two GL_ARB_vertex_shader GL_NV_texgen_reflection GL_ARB_point_sprite GL_ARB_fragment_program_shadow GL_EXT_blend_equation_separate GL_ARB_depth_texture GL_ARB_texture_rectangle GL_ARB_draw_buffers GL_ARB_color_buffer_float GL_ARB_half_float_pixel GL_ARB_texture_float GL_ARB_pixel_buffer_object GL_EXT_framebuffer_object GL_ARB_draw_instanced GL_ARB_half_float_vertex GL_ARB_occlusion_query2 GL_EXT_draw_buffers2 GL_WIN_swap_hint GL_EXT_texture_sRGB GL_ARB_multisample GL_EXT_packed_float GL_EXT_texture_shared_exponent GL_ARB_texture_rg GL_ARB_texture_compression_rgtc GL_NV_conditional_render GL_ARB_texture_swizzle GL_EXT_texture_swizzle GL_ARB_texture_gather GL_ARB_sync GL_ARB_framebuffer_sRGB GL_EXT_packed_depth_stencil GL_ARB_depth_buffer_float GL_EXT_transform_feedback GL_ARB_transform_feedback2 GL_ARB_draw_indirect GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_ARB_framebuffer_object GL_ARB_framebuffer_no_attachments GL_EXT_texture_array GL_EXT_texture_integer GL_ARB_map_buffer_range GL_ARB_texture_buffer_range GL_EXT_texture_buffer GL_EXT_texture_snorm GL_ARB_blend_func_extended GL_INTEL_performance_queries GL_INTEL_performance_query GL_ARB_copy_buffer GL_ARB_sampler_objects GL_NV_primitive_restart GL_ARB_seamless_cube_map GL_ARB_uniform_buffer_object GL_ARB_depth_clamp GL_ARB_vertex_array_bgra GL_ARB_shader_bit_encoding GL_ARB_draw_buffers_blend GL_ARB_geometry_shader4 GL_EXT_geometry_shader4 GL_ARB_texture_query_lod GL_ARB_explicit_attrib_location GL_ARB_draw_elements_base_vertex GL_ARB_instanced_arrays GL_ARB_base_instance GL_ARB_fragment_coord_conventions GL_EXT_gpu_program_parameters GL_ARB_texture_buffer_object_rgb32 GL_ARB_compatibility GL_ARB_texture_rgb10_a2ui GL_ARB_texture_multisample GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_timer_query GL_ARB_tessellation_shader GL_ARB_vertex_array_object GL_ARB_provoking_vertex GL_ARB_sample_shading GL_ARB_texture_cube_map_array GL_EXT_gpu_shader4 GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_shader_subroutine GL_ARB_transform_feedback3 GL_ARB_get_program_binary GL_ARB_separate_shader_objects GL_ARB_shader_precision GL_ARB_vertex_attrib_64bit GL_ARB_viewport_array GL_ARB_transform_feedback_instanced GL_ARB_compressed_texture_pixel_storage GL_ARB_shader_atomic_counters GL_ARB_shading_language_packing GL_ARB_shading_language_420pack GL_ARB_texture_storage GL_EXT_texture_storage GL_ARB_vertex_attrib_binding GL_ARB_multi_draw_indirect GL_ARB_program_interface_query GL_ARB_texture_storage_multisample GL_ARB_buffer_storage GL_ARB_debug_output GL_KHR_debug GL_ARB_arrays_of_arrays GL_INTEL_map_texture GL_ARB_texture_compression_bptc GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_robustness GL_EXT_texture_sRGB_decode GL_KHR_blend_equation_advanced GL_EXT_shader_integer_mix GL_ARB_stencil_texturing

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Sep 26, 2020 0
LEGEND ,
Sep 26, 2020

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Informações sobre processador gráfico:

something not correct .

Why no Graphics Processor or Video Controller listed.

 

What is your computer make/model?

Does it have a Graphics Processor?

If no, what Video Controller does it have?

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Sep 26, 2020 0
GoldingD LATEST
LEGEND ,
Sep 26, 2020

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I do not know the source for the following link in your language, you may want to search for that:

 

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Sep 26, 2020 0