light room classic

Nov 04, 2020

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my lightroom classic keeps freezing when im under the develop tab.  it never recovers i have to close it and restart my computer. anyone have any idea why this could be happening? i checked and it is updated.

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Crash or freeze, Problem or error

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light room classic

Nov 04, 2020

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my lightroom classic keeps freezing when im under the develop tab.  it never recovers i have to close it and restart my computer. anyone have any idea why this could be happening? i checked and it is updated.

TOPICS
Crash or freeze, Problem or error

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39

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Nov 04, 2020 0
Nov 04, 2020

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My LRC is doing exactly the same thing! I even took my computer to the Geek Squad.  They said the computer was fine.  I took it back home and once I was in LRC my computer started crashing again, I have to restart everytime.  Please can someone help with this issue?

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Nov 04, 2020 0
LEGEND ,
Nov 04, 2020

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1. SYSTEM INFO

 

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

GoldingD_0-1604540726561.png

 

GoldingD_1-1604540726562.png

 

 

GoldingD_2-1604540726562.png

 

 

 

 

 

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Nov 04, 2020 0
LEGEND ,
Nov 04, 2020

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2. USE GRAPHICS PROCESSOR ON/OFF?

 

In LrC /Preferences/Performance/  is Use Graphics Processor on?  Does LrC behave if it is off?

 

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Nov 04, 2020 0
LEGEND ,
Nov 04, 2020

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3. PURGE CAMERA RAW CACHE

 

In LrC /Preferences/Performance/, if you purge the CACHE, does it behave?

 

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Nov 04, 2020 0
GoldingD LATEST
LEGEND ,
Nov 04, 2020

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4 CRASH REPORT?

 

Do you have a Crash Report?

 

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