Lighterrom finaliza a instalação, mas não abri em meu MAC

New Here ,
Jan 16, 2021 Jan 16, 2021

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Olá!

Acabei de adquirir o pacote adobe creative clound fiz a instalação de três aplicativos, todos instalaram e abirem em meu mas, menos o lightroom classic, justamene o que eu mais preciso nesse momento.

Gostaria de ter alguma ajuda.

Grande abraço!
Judson

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Download and install, Mac, Problem or error

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LEGEND ,
Jan 16, 2021 Jan 16, 2021

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What package/plan did you purchase? Waht is the exact name of the plan?

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New Here ,
Jan 16, 2021 Jan 16, 2021

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Foi o Creative Cloud

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LEGEND ,
Jan 16, 2021 Jan 16, 2021

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No, that's not the answer. You have to subscribe to a "plan" from Adobe which has a specific name.

 

In English, the names are "Photography Plan" or the "Lightroom Plan" (and there may be others). What is the name of the "plan" you subscribed to?

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New Here ,
Jan 16, 2021 Jan 16, 2021

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Foi o pacote com acesso a todos os aplicativos.
Esse é o nome que está do site aqui no Brasil "Creative Cloud Todos os Apps"

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LEGEND ,
Jan 16, 2021 Jan 16, 2021

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If you go to the Creative Cloud Application, does it show Lightroom Classic underneath "Installed" or underneath "Available in your subscription"?

 

2021-01-16 18_25_28-Creative Cloud Desktop.png

 

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New Here ,
Jan 16, 2021 Jan 16, 2021

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É exatamente esse pacote, já fiz a instalação, mas não abri.
Photoshop abriu, premir pro abiu, menos o lightroom.

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LEGEND ,
Jan 16, 2021 Jan 16, 2021

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Did you scroll down to see all the rows of programs under "Available in your subscription"?

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New Here ,
Jan 16, 2021 Jan 16, 2021

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Captura de Tela 2021-01-16 às 20.37.37.png

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New Here ,
Jan 16, 2021 Jan 16, 2021

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Todos os aplicativos estão disponíveis nesse pacote

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LEGEND ,
Jan 16, 2021 Jan 16, 2021

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So now I'm lost. Originally, you stated that Lightroom Classic is not installed, but it is installed, your screen capture shows that. Please explain what the problem is.

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New Here ,
Jan 16, 2021 Jan 16, 2021

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Desculpe se eu não me espressei corretamemte.
Ele está instalado, só não abre eu meu computador. Sempre ocorre um erro e interrompe  abertura do programa.
Já desistalei e reinstalei várias vezes, já reiniciei o computator e mesmo assim o aplicatico não abre.

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New Here ,
Jan 16, 2021 Jan 16, 2021

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e o premier só fica carregando e nunca abre

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New Here ,
Jan 16, 2021 Jan 16, 2021

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Captura de Tela 2021-01-16 às 21.27.49.png

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LEGEND ,
Jan 17, 2021 Jan 17, 2021

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I'm still confused. Now you are talking about Adobe Premiere Pro? You are in the wrong forum, this is the Lightroom Classic forum.

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LEGEND ,
Jan 17, 2021 Jan 17, 2021

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When Lightroom Classic gives you an error, what is the exact word-for-word unedited error message?

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New Here ,
Jan 17, 2021 Jan 17, 2021

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Bom, sobre o Lingthroom Classic, ele simplismente não abre. Eu clico no ícone para iniciar o programa, por 2 segundos ele abre a janela de inicialização e fecha automaticamente sem nenhuma mensagem.

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