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Lightroom 3 Freezes On Dust Spot Removal

New Here ,
Jun 08, 2010

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I am going through a 300 old photos that were scanned to .jpg files and cropping/adjusting the photos to create a DVD slide show.  When I first started, Lightroom locked up a couple times using the dust spot removal tool.  The cursor was a closed hand and nothing responded.  After killing the app a couple of times, It was working for about a hour, and then started having problems again.  When I clicked on the spot removal tool, the cursor stayed as a closed hand.  I quit and came back it. The spot removal again locked up the application.  It seems to happen on larger spot removals.  Trying to modify the large spot removals also causes Lightroom to hang up (last time was with a resize cursor). 

I am running the 64 bit version on Windows 7 Professional, 6GB Ram, Quad-Core, no other programs running.  My 300 photos and catalog (with ony these photos in it) are on on an Solid State Drive.  I am using duel monitors with duel ATI Radeon HD 4600 1GB cards.

Message was edited by: thaehn

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Lightroom 3 Freezes On Dust Spot Removal

New Here ,
Jun 08, 2010

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I am going through a 300 old photos that were scanned to .jpg files and cropping/adjusting the photos to create a DVD slide show.  When I first started, Lightroom locked up a couple times using the dust spot removal tool.  The cursor was a closed hand and nothing responded.  After killing the app a couple of times, It was working for about a hour, and then started having problems again.  When I clicked on the spot removal tool, the cursor stayed as a closed hand.  I quit and came back it. The spot removal again locked up the application.  It seems to happen on larger spot removals.  Trying to modify the large spot removals also causes Lightroom to hang up (last time was with a resize cursor). 

I am running the 64 bit version on Windows 7 Professional, 6GB Ram, Quad-Core, no other programs running.  My 300 photos and catalog (with ony these photos in it) are on on an Solid State Drive.  I am using duel monitors with duel ATI Radeon HD 4600 1GB cards.

Message was edited by: thaehn

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Jun 08, 2010 0
129 Replies 129
New Here ,
Jun 17, 2010

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The same thing has been happening to me today...very frustrating!  I run LR3 on Windows XP with 2 GB ram, not impressive but still.  I was working on a photo and did several spot removals (~10), some large, and I was trying to adjust the size of this one when Lightroom froze.  I shut it down in the task manager and then tried it again after opening Lightroom--same thing happened--LR froze.  Tried it 4 times, even rebooted my computer.  Eventually I just gave up.  In general the spot removal tool is always SLOW but freezing LR is not acceptable.

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Jun 17, 2010 0
New Here ,
Jun 17, 2010

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Yes.  I have had the same thing.

Basically, I go on to more photos and then come back to the one I was working on.  I also think making the circle really small and doing several instald of one works when I come back.

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Jun 17, 2010 0
Explorer ,
Jun 17, 2010

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I haven't had a complete "lockup", but I have seen severely slowed behavior with the dust spot removal tool... but only when using lens correction first. Try performing any spot removal first before lens correction and see if that makes any difference.

Graham

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Jun 17, 2010 0
New Here ,
Jun 17, 2010

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These photos were scanned into .jpg files, there was no lens correction.  It does lock up.  I waited over ten minutes and still no response.  I do notice that when I move either the source or target circles is when it happens (only on large spot removal).  It has happened many more times.

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Jun 17, 2010 0
Explorer ,
Jun 17, 2010

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thaehn wrote:

These photos were scanned into .jpg files, there was no lens correction.  It does lock up.  I waited over ten minutes and still no response.  I do notice that when I move either the source or target circles is when it happens (only on large spot removal).  It has happened many more times.

You apparently have issues unrelated to mine. My DSR tool functions well with my images (raws from 25MB Sony a850) without the lens correction tool having been used.

Graham

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Jun 17, 2010 0
New Here ,
Jun 17, 2010

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I have same problem, on Dust Spot (Heal) and on Local Adjustment Brush.  I recall Lightroom 2 initial release suffered in this way until Adobe released an emergency patch and these problems went away.

I am running Vista x64 with Core 2 Quad 2.4GHz and 6GB ram.  LR 2.7 was fast with the rendering.  Expected LR3 to be faster, per the various WoW reports on how much faster the 3 beta was than LR 2.

I suppose I must wait for LR3 patch 1.

- Peter

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Jun 17, 2010 0
Explorer ,
Jun 17, 2010

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Are your video card drivers up to date? Nvidia released new drivers June 15th. I don't see any particular difference, good or bad, from the April release drivers I was using.

There has to be some common denominator. I (and others) don't suffer the slowdown/freeze/crash issues with Lightroom 3 that plagues some. Other than video card drivers (and certain Wacom tablet drivers), what could it be?

Graham

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Jun 17, 2010 0
New Here ,
Jun 17, 2010

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ok.. I'll try find latest nvidia installer and see how it goes.

thanks

- Peter

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Jun 17, 2010 0
New Here ,
Jun 17, 2010

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I upgraded to nvidia geforce 257.21.

No major difference.

In passing, I found that if I just use the very mild auto profile lens correction for a 17-40L image, that the adjustment brush / spot removal was fast enough, but the moment I did anything like perspective correction (the manual transform controls), then everything got very very very slow with the adjustment brush/etc.

Maybe that's it?  Have you tried adding a whole lot of spots in spot removal or using the adjustment brush after making a perspective correction?

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Jun 17, 2010 0
New Here ,
Jun 18, 2010

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I'll add (since you are talking about it) that I did not do any lens/perspective correction on the photos where LR froze.  Also, I updated my video card drivers yesterday and there was no major difference...still very slow and I just basically didn't push it to avoid the program freezing on me again.  I'll try doing the spot removal brush edits first, but honestly that is kind of annoying because one of the great things about LR is not having to do edits in a special order.  I hope someone gets this fixed!!!

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Jun 18, 2010 0
New Here ,
Jun 18, 2010

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ditto.

Thinking Vista x64 was the problem, as people are always bagging me that I've still got it, I went and upgraded to Windows 7 Ultimate.

Same thing happens.  If Lens Correction - Manual Transform is active (ie sliders not zero), then Spot Removal gets very very very slow.

It can't be the machine I'm using - everything else on it now runs like the wind.  I'm going to keep plugging on and trying out different options, next is a disk defrag to see if that helps, but this must surely be a bug, and if it only affects certain users (not everyone) then there must be some tool Adobe can provide that can take the donkey work out of checking my computer's config is correct and eliminate the "Well It Works For Me.. blah blah" from the conversation.

? dunno really where to go next except to leave a message here and see if someone can help.

Peter

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Jun 18, 2010 0
Explorer ,
Jun 18, 2010

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i have the trouble with spotting. after 10-20 spots gets slower and slower with beachball spinning for more than a minute.

iMac i7( 8 processors),8GB,10.6.3, LR3

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Jun 18, 2010 0
New Here ,
Jun 19, 2010

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More info...

Machine is now Win7 Ultimate 64bit, 6GB ram. LR3 64bit, PS CS5 64bit.

I have done a disk defrag all disks - no change in Lightroom 3

I opened the same raw in PS (cs5) as a Smart Object, so I could see and edit the same settings in PS and LR to see any speed differences.

With Lens Correction "ON" and Manual Transform "ON", updating the settings for Lens Correction in PS (ACR 6.1, smart object) is significantly faster and less sticky than LR3.  And adding a plethora of points in the Spot Removal does not cause freezes in PS, although it does slow down a little bit.

So, without unduly jumping to conclusions, since the system is running smooth, PS is running smooth, the problem has to be in LR3.

Can anyone else verify this with cs5 camera raw 6.1 with the same image that was giving them grief in LR3?

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Jun 19, 2010 0
Explorer ,
Jun 18, 2010

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Reading your post again, I notice you use dual ATI cards. This FAQ from Adobe (http://kb2.adobe.com/cps/404/kb404898.html), concerns problems with Photoshop (CS4&5). One "fix" is to remove one of your video cards. I have no idea if this will cure your problems, but you might give it a shot.

Graham

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Jun 18, 2010 0