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I have been using 5.7 since 2014, no problems. Suddenly the program is "jammed" by some wrong file and nothing I do has fixed the problem.
Please include the following for some clarity:Operating system and Version numberThe full text of any Error Message(s)What you were doing when the problem occurredScreenshots of the problemAnd by "jammed" you mean...?
Best of luck to you. I have never heard of a computer program being JAMMED. Whatever tha really means. If u would like some help to fix the problem you'll need to state what error message you got.
Lock file perhaps?
be very very careful