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Lightroom 5 not importing photos

New Here ,
Apr 03, 2020

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I have Lightroom 5.7.  Just recently, it is hanging when I try to import a photo from my iMac desktop, event just one.  Import bar hangs at around the 10% mark for hours.  Any help please?

What drive are the photos on? Internal drive? External drive? Camera card? Network drive?

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Lightroom 5 not importing photos

New Here ,
Apr 03, 2020

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I have Lightroom 5.7.  Just recently, it is hanging when I try to import a photo from my iMac desktop, event just one.  Import bar hangs at around the 10% mark for hours.  Any help please?

What drive are the photos on? Internal drive? External drive? Camera card? Network drive?

TOPICS
CC FAQ, Creative Cloud

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Apr 03, 2020 0
Adobe Community Professional ,
Apr 04, 2020

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I've moved this conversation to the Lightroom Classic room.

(Moderator).


TkfY(ACP),JAPAN

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Apr 04, 2020 0
LEGEND ,
Apr 04, 2020

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What drive are the photos on? Internal drive? External drive? Camera card? Network drive?

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Apr 04, 2020 0
New Here ,
Apr 11, 2020

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Hi, they were in the iMac desktop.  Someone else has kindly pointed out that if I put them into folders on the hard drive first, they will then import okay and they did.  Thank you.

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Apr 11, 2020 0
LEGEND ,
Apr 04, 2020

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Please post your System Information as Lightroom Classic reports it. Info from first line down to and including plugin info. In Lightroom Classic click on Help, then  System Info, then Copy. Paste into a reply.

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Apr 04, 2020 0
GoldingD LATEST
LEGEND ,
Apr 11, 2020

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Now how is that (my inquiry into sys info) a correct answer?

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Apr 11, 2020 0