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Lightroom 5 slideshow shows a black screen

Explorer ,
Jun 19, 2013 Jun 19, 2013

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When I preview or play a slideshow in Lightroom 5 I see a black screen. I've tried it using various settings, images, lengths, and with the show saved or unsaved, all with the same result. In a preview I can see the show advancing through the slides; all remain black.

Sometimes (unpredictably) the screen isn't black, but rather two colors or color washes separated diagonally.

There are no videos in the shows. (A black screen for a slideshow with a video as the first slide is a known issue mentioned in the Lightroom Journal.)

Exporting to pdf works properly. An exported video shows as a black screen.

(Mac Pro, OS X 10.7.5, Radeon X1900 XT video card)

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correct answers 1 Correct answer

New Here , Aug 12, 2014 Aug 12, 2014

Hi

I had the slideshow black screen too.  I fixed it by checking (when slideshow is open) Template Browser on

left of screen and selecting "Default +"  click on it, it does not highlight so maybe I unchecked it somehow.

Prior to that I cleaned the computer fans so the video card would run cool.

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New Here ,
May 26, 2016 May 26, 2016

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Ok I just figured what my problem is.  When I had my output "high", blank screen happened.

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New Here ,
Apr 07, 2016 Apr 07, 2016

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Thanks MikeB

So .. the problem is actually that Windows 10 and Intel HD3000 graphics on a sandy bridge processor, do not mix?

So anyone who has a combination of Windows 10 + Intel HD3000 integrated graphics + Lightroom will have some problems with some of Lightroom's features?

If we can work that out, why can't Adobe?

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New Here ,
May 21, 2020 May 21, 2020

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Author reported about this issue in the year 2013, with Lightroom v.5.x.x

Today is year 2020, Lightroom v9.2.1

THIS ISSUE IS STILL THERE!
Nice job Adobe "👍"

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Community Beginner ,
Apr 26, 2021 Apr 26, 2021

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April 2020, Lightroom Classic 10.2.  Still a problem. I can get Preview to work, but not Play.

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Community Beginner ,
Apr 26, 2021 Apr 26, 2021

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Actually, I just found a solution. I'll post to the main thread.

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Community Beginner ,
Apr 26, 2021 Apr 26, 2021

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April 2021 with Lightroom Classic 10.2, I still have this problem.  None of the suggestions in this thread have helped to get the slideshow to Play, though Preview did start working.  However in this thread on photoshop.com I found an idea that has now worked for me: purge the Video Cache and restart Lightroom.  It is the first thing that has worked at all for me.

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Community Beginner ,
Jan 23, 2022 Jan 23, 2022

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Any solution this issue is driving nuts... 

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