Lightroom 6.0 crashes when I try to open

[Lmt123]

My Lightroom 6.0 crashes every time I try to open it. I am on a Mac. Please help

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[GoldingD]

What is your OS?

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[Lmt123]

I can't reset the preferences because i cannot even open it. It just crashes whenever I attempt to open it

[GoldingD]

In the  link thedigitaldog provided, see method 2, be aware the file name fir v6 is different.

see: https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations---lightroom-6....

Ahh, next page, I see you have resolved your problem.

[TheDigitalDog]

Try resetting the Lightroom preferences:
https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

[Lmt123]

High Sierra 10.3.6

[AxelMatt]

Do you really work with Lightroom 6.0? If yes, you have to install the latest version of LR 6. It's version 6.14

Here you'll find the latest version in secrtion 2015 apps.

https://helpx.adobe.com/download-install/kb/creative-cloud-previous-version-apps-download.html

[Katie Houghton]

It may not be compatable with Windows 10. Can you try it on Windows 7? 

[Lmt123]

Thanks for your help, just got off the phone and shares screen with adobe. Took an hour but they fixed it. Thank you 

[kirstyh83940792]

Have you tried contacting adobe on there live support button because they will be able to help you