Lightroom 6 problem import new files

New Here ,
Jan 28, 2021 Jan 28, 2021

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I cannot load/import new files. The program stops. I don't have problems with already imported files

Thank you

Heinz

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Import and export

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LEGEND ,
Jan 28, 2021 Jan 28, 2021

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What is your operating system version NUMBER?

 

If there is an error message, please quote the exact complete unedited word-for-word error message.

 

How far into the import process do you get when the program stops. When it stops, do you have to restart Lightroom, or restart the computer, or neither?

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Explorer ,
Jan 28, 2021 Jan 28, 2021

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Lightroom may not support your current camera. Let us know what Camera Make and Model you are trying to import from, and see if that camera is supported in Lightroom 6.

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