• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lightroom 6 Serial No Issue

New Here ,
Oct 15, 2020 Oct 15, 2020

Copy link to clipboard

Copied

I purchased LR6 on 24th May 2017 from Amazon.  When I now open the software I get the folloing screen. (I've hidden the serial no for obvious reason) Has my serial No been comprimised? I only have it installed on one computer.

Lightroom Pic1.png

Views

118

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 15, 2020 Oct 15, 2020

Copy link to clipboard

Copied

It means that the software thinks you have Lightroom 6 activated on two computers, you can't activate it on a third. Contact Adobe Live Chat and they can resolve this for you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 15, 2020 Oct 15, 2020

Copy link to clipboard

Copied

LATEST

I'll do that, thanks for a prompt reply.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines