lightroom 9.4 crash when import images

[fede5D31]

greetings,

i downloaded lightroom classic 9.4 free trial, but when i try to import images, it freeze and the only thing i can do is forced close (i work on a mobile pc with windows 10, intel core i5 10th generation, nvidia gefoce mx230, 8 gb ram). 

can you help me?

[dj_paige · Accepted solution]

Try resetting preferences:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

[fede5D31]

thank you! for now it seems to work