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Lightroom adjustment brushes causing Kernel Mode Trap and BSOD

New Here ,
Jun 20, 2017 Jun 20, 2017

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Since updating Windows 10, When I try to use adjustment brushes in Lightroom my computer crashes - I get the BSOD with the information: Unexpected Kernel Mode Trap. Thinking that the issue may be my PC, I did a clean install of Windows and then of Lightroom. Since I did the clean install - I am now unable to roll back the windows update to a previous version. Any Suggestions?

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correct answers 1 Correct answer

LEGEND , Jun 20, 2017 Jun 20, 2017

Try unchecking the option Preferences > Performance > Use Graphics Processor.

Also, if you have an AMD / ATI graphics chipset, see: Lightroom: Crashing with GPU acceleration on (AMD Radeon driver 17.4.4) | Photoshop Family Customer Community

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LEGEND ,
Jun 20, 2017 Jun 20, 2017

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Try unchecking the option Preferences > Performance > Use Graphics Processor.

Also, if you have an AMD / ATI graphics chipset, see: Lightroom: Crashing with GPU acceleration on (AMD Radeon driver 17.4.4) | Photoshop Family Customer...

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New Here ,
Jun 21, 2017 Jun 21, 2017

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This seems to have done it. Thank you so much!

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LEGEND ,
Jun 21, 2017 Jun 21, 2017

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Glad you stopped the crashes.  Did disabling the graphics processor do it, or rolling back an AMD graphics driver to a previous version?

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New Here ,
Jun 27, 2017 Jun 27, 2017

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Unchecking 'use graphics processor' worked but only temporarily. I have uninstalled a Walcom tablet I was using for editing and the crashes have stopped.

I have not figured out how to reinstall the tablet correctly as of yet.

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LEGEND ,
Jun 21, 2017 Jun 21, 2017

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Computer crashes are either a hardware malfunction, or a bad/corrupted/incorrect video driver. Run diagnostics on your computer hardware, make sure all fans are working properly, make sure your video card driver is up-to-date and reinstall to make sure it isn't corrupted.

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New Here ,
Jun 26, 2017 Jun 26, 2017

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I've been having the same problem!

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