Lightroom and Photoshop are both showing up dark

New Here ,
Apr 23, 2021 Apr 23, 2021

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I just got a new laptop, the ASUS Zenbook Pro Duo UX581LV, and in Light Room Classic in all modes (library, develop etc.) the thumbnails show up so dark they're almost black. I can still edit photos and export them, but navigating LRC is so slow because I don't know what I'm looking at until I click on the image. Also any image I import into Photoshop is also so dark it's almost black. I've tried disabling the GPU and it didn't do anything. I've downloaded GeForce and made sure I have the most up to date Studio drivers. Premiere and After Effects seem to work fine though. Has anyone else run into a similar problem?

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Adobe Community Professional ,
Apr 23, 2021 Apr 23, 2021

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You probably have a defective monitor profile.

As troubleshooting, and as a possible temporary fix, try setting the monitor profile to sRGB. (use Adobe RGB if you have a wide gamut screen) Do this with Lightroom and Photoshop closed.

If this fixes the issue, calibrating your screen with a hardware calibrator is recommended. This will also create and install a custom monitor profile, that will ensure the display of correct colors.

 

Press the Windows key + R, type colorcpl in the box and press Enter.

Add the sRGB (or Adobe RGB) profile, then set it as default.

 

color-management.png

 

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