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lightroom cc and classic updates

New Here ,
Nov 06, 2019 Nov 06, 2019

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I am trying to update both versions of lightroom to my desktop but they both freeze at 43% and go no further any suggstions 

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Community Expert , Nov 06, 2019 Nov 06, 2019

Please post some detait of your operating system and the current version of LR you have installed.

Some thoughts, is your Adobe Creative Cloud application up to date? There was a major update a few weeks ago with a completely new look.

Are you using the ACC appt to access the update or did you do so direct from the individulal application?

 

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Community Expert ,
Nov 06, 2019 Nov 06, 2019

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Please post some detait of your operating system and the current version of LR you have installed.

Some thoughts, is your Adobe Creative Cloud application up to date? There was a major update a few weeks ago with a completely new look.

Are you using the ACC appt to access the update or did you do so direct from the individulal application?

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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New Here ,
Nov 14, 2019 Nov 14, 2019

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Thanks very much, there were updates running in the background which seemed to slow and even stop what I was trying to do. I cancelled my updates until they had finished and then ran my lightroom updates individualy and things appear to be running fine. I was using the ACC app to access the updates.

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