lightroom cc classic, import painfully slow to non exsistant, hangs, not responding, unusable.

New Here ,
Jun 21, 2020

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Trying to import photos into lightroom classic has become unusable, i have tried all the fixes I have found on the internet to no resolve,

 

even upgraded my system to elliminate any potential limitations in gpu etc. my system now exceeds lightrooms requirement at great expense.

 

did it work no! still hanging on import and not responding,

what causes lighthroom to hang?

previously imported files in current library can be edited and exported fine.

 

this is an import only fault with lightroom cc classic and adobe bridge.. 

 

all HDD checked for errors and bad partitions

all Ram checked for errors (extended hammer testing on individual ram modules

pc specs 

700watt psu

amd ryzen 2700x 8 core processor

16gb corsair vengence 2400 ram

m.2 ssd 500gb running os 

2 x wd 1tb hdd 

amd rx 580 8gb gpu

 

the sytems runs faultlessly on everything apart from lightroom classic and adobe bridge,

photoshop does not seem to be affected.

 

tried different versions of lightroom cc classic 

reinstalled os and re installed adobe programs 

everything is updated new drivers 

 

 

 

Topics

Bug, Crash or freeze, Import and export, Performance, Windows

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LEGEND ,
Jun 29, 2020

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Graphics Processor Info:
DirectX: Radeon RX 580 Series (26.20.15029.27017)

 

 

Probably not the solution, but...

Check your GPU driver for updates, Might have wrong source, but looks like current driver is:

Radeon Software Adrenalin 2020 Edition 20.5.1 Driver Version 20.10 (Windows Driver Store Version 27.20.1017.1011)

 

Just another Adobe customer; My Sys; APP: LRC 9.3, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Adobe Community Professional ,
Jun 29, 2020

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Ok I am focusing on two issues, import and using the add option. Please post a screen capture of the import dialog so we can view all the options you have chosen.

Also I am not on my desktop with LrC to be able to post a screen capture. The last option in the import dialog has to choose what to do on import? If it's not ”Do nothing” try selecting that option.

 

Regards, Denis: System iMac mid-2015, 5K 27” monitor, macOS10.15.6: LrC 9.3, Lr 3.3, Ps 2020, Camera OM-D E-M1.

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